Southwest Airlines Community

Surviving off the backs of hard working taxpayers by accepting bail outs when unforeseen circumstances hit but we the passengers have no such option. I do not concur that Southwest is a wonderful airline and frankly have no problem with them failing that’s besides the point though. You are correct I gambled I lost and by letter of the contract I am bound to lose.  But there are times for the sake of affected travelers you bend those rules.  Unlike. It’s cases when one cancels a flight it is because of a personal situation why you can’t fly.  Not a country wide even world wide issue that affects many many travelers.not just me. In reality non essential travel has been strongly suggested to be forgone not just for me but for all.  By that suggestion the flight should be cancelled completely but Southwest won’t do that because they’d have to fork over the money they already spent.   I know I haven’t got a prayer in getting a refund and they can stuff their credit for a future flight.  I do like your suggestion of donating the points which is what I likely will do ... View more

I have a background in infectious diseases and if you don’t think this will be going on in two years you’re delusional.  It absolutely will and if you want to risk you’re health you’re certainly entitled to do so and keep funneling money to Southwest   Those of us who take this seriously though should be entitled to a refund  ... View more

If refunding people’s fees because their plans changed due to Covid puts them out of business then they should fail. Not a very good plan to spend money before you’ve earned it ... View more

Not a very good deal if you never intend to fly again ... View more

If you look at the earlier thread. That’s exactly what he was asking me ... View more

Kinda like a mega corporation that pulls in millions didn’t plan enough to weather this storm?  Perhaps they shouldn’t have taken my reservation if they couldn’t.  Your argument makes no sense.  Can I afford to lose the money on the tix.  Sure. But why should I when a unforeseen disaster strikes most companies change their rules to accommodate customers. Apparently Southwest never heard of this theory  ... View more

Tough to be happy when I know for sure I won’t use the funds regardless of how much time they give me.  I’m just out the cash in a time that I can use it more than an airline  ... View more

I understand they are doing what is in their contract but these are extraordinary times and extraordinary considerations should be given.  This is not a thoughtless cancellation. This is frankly life and death and we should not risk our lives because Southwest contract says so ... View more