@Lanmon wrote: I called SWA Executive Office and spoke to Esteban, employee # E135097. He informed me the second 2020 companion pass is good for only this year. And, the 2019 pass was a gift during Covid. . HUH? There was no second 2020 pass. And there was no "gift" 2019 pass because of Covid because Covid wasn't a thing until March 2020. Either Esteban or you are very confused. @Lanmon wrote: I feel SWA owes me two years of Companion Pass....for 2019 and 2020. The 2019 was a carry over from 2020 to 2021. So, I am using the 2019 pass. I earned the 2021 Companion Pass (for achieving over 125000 points) but it cannot be used because SWA only issues one Companion Pass per year. "I feel (someone) owes me"...so much wrong with this statement. You might consider checking your feelings with a little logic sometime. I feel I should win the lottery too...but that's not going to improve my odds. You can say you can't fly all you want, but that's either factually incorrect, or not SWA's fault. Planes are flying. YOU chose not to fly on them. Tough break for all of us...things aren't as rosy as a normal year. Would you also demand an extension if you wanted to fly to Key West but it was destroyed due to a hurricane? No? This is the same thing. Act of God or whatever they call it in legalese. My advice? Quit your whining...it makes you sound petulant. But if you must vent your soul on the Internet, try to get your facts straight first.
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