06-30-2021
09:30 AM
Its time for us as consumers in this very competitive market to boycott Southwest and start using other airlines. Paying for bags stinks, but being stranded due to cancelled flights is worse. In the last month, either myself or someone in my family have had flights cancelled with 24 hours remaining 6 of the last 7 flights. This airline which was the best airline 6 months ago is pathetic at best. They have cost me thousands in rebooking fees. I will be starting a petition to remove Allan Kasher, as he has done nothing to rectify this situation. Covid is an excuse for his inept leadership and pathetic customer support.
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