Southwest Airlines Community

 Yes, we can all read the policy, but when an agent on the phone tells you that they are going to make an exception and  issue a refund the customer should be able to trust that.  Southwest Vacations is the most dishonest and incompetent company I have ever worked with.   ... View more

Class action suit is filed.  ... View more

WN needs to take apple vacations off their platform!  They are taking a good name such as WN and running it in the MUDD!! I will never ever use them again  ... View more

I would  ... View more

Please file a complaint here vs the BBB. This report allows consumers and air travel companies to compare the complaint records of individual airlines and tour operators. The data in this report also serve as a basis for rulemaking, legislation and research. Consumer information for air travelers, including the Air Travel Consumer Report and our pamphlet Fly-Rights, a Consumer's Guide to Air Travel, can be found on our website, www.transportation.gov/airconsumer. ... View more