Southwest Airlines Community

Hi everyone. This thread has gotten heated, and I want to encourage everyone to refresh themselves on our Community User Guidelines. We want all Members to feel comfortable sharing thoughts and ideas here, and we ask that you follow the Golden Rule and treat other Community Members the way you would like to be treated. Keep your tone positive and your comments constructive.   ... View more

@Rylan wrote: I have to say, I went and registered for this forum because of how upset I am with southwest. Travel funds expiring in June from a ticket last year that was unusual enough due to covid. I want to book something in August using the funds and SWA refuses to do anything at all. No extension nothing, no options, thank you goodbye. finds never appeared as eligible for extension last year. Not sure I understand this - if you booked a flight and you cancelled it in June of 2020, you should have received travel funds that didn't expire until September 2022. Southwest extended all travel funds from customer-cancelled flights from March-September 7, 2020 to September 7, 2022.    There's more you are not telling us about your travel funds if they expire this month.    --Jessica ... View more