02-01-2022
08:49 AM
02-01-2022
08:49 AM
@get1rink Hopefully you realize you jumped onto an old thread that is completely unrelated to your complaint. Southwest Vacations is not a part of Southwest Airlines, they are actually owned and operated by Apple Vacations. This is mentioned frequently here in the Community and it's also mentioned that their customer service is not very good. Personally, I would not do business with them, I would book my flights with Southwest Airlines and take care of everything else separately. You may have valid complaints, but they have nothing to do with Southwest Airlines and its CEO.
--TheMiddleSeat
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@Aglaser wrote: Hi. My flight was canceled this morning. We had to wake up at 345 for this flight. We were automatically booked in a much later flight which we cannot take. We must be in Chicago today. I’ve been on hold waiting for customer service to pick up for 2 hours. How can I get a human to speak with. Thanks. Hopefully something worked out @Aglaser but in a scenario where you have to travel the best advice is get on the phone on the way to the airport, then you can double your chances with a live person to help you as well as phone, and also try Twitter and in-app chat.
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