06-29-2021
06:27 PM
06-29-2021
06:27 PM
I'm so sorry for the inconvenience, @hnowalk, and I hope by now you've gotten in touch. We're experiencing a higher than normal volume of calls and messages across all channels, and unfortunately hold times have been negatively impacted. It's possible that waiting for an Agent on the phone is currently the fastest way to receive assistance despite the longer than normal hold time. Thanks for hanging in there with us!
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