got an email from SW Your Rapid Rewards® account reflects that 48,000 points from your balance were used on 09/25/2021 to redeem for a reward. To verify this activity or view details, log in to your account via Log in and give no details just that they are deducted. I waited on hold forever to be told reset password, call Rewards on Monday. They could help but said it looked like the points were used on a gift card? But i don't see this on my end and cant cancel a transition! DATEDESCRIPTIONPOINTS 9 25 21More Rewards - 09 25 2021 48,000 What is frustrating is i just moved 30,000 points over from another chase account to book travel this week!!! Waiting on hold for hours!
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