Southwest Airlines Community

EJS121 · ‎02-17-2022

No my problem was not solved. I had to dispute credit card charges. No help from SWH or Booking.com when all I needed was a confirmation number which I requested over 50 times for them to email me the information. No response is needed just will never book a SWH again

jksobonya · ‎02-04-2022

If you are certain you booked a reservation but misplaced your reservation confirmation you can have it resent by going here: https://secure.southwesthotels.com/myreservations.html?aid=2077218&ref=SWHTL And click "Resend Confirmation Email." Your confirmation e-mail will be resent and you can modify/cancel your reservation from there. For reference, this was found on the Southwest Hotels main page, under "Manage My Booking." --Jessica

EJS121 · ‎02-03-2022

So Jessica you must work for SWA because every time someone has had a complaint you miraculously come up with a SW fixed it for you and you never had any problems

EJS121 · ‎02-03-2022

but swhotels.com doesn't have an email to respond

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