I fly frequently and usually never have a problem with Southwest. But this cancelation today by Southwest will cost me time off from work and a rescheduling fee of $150.00 and Southwest has no answer for canceling 3 hours before my flight, rebooking my direct flight to a earlier flight that is a layover, went from good boarding position to bad and arriving later at my destination causing me to miss my appointment and being charged for something that is not my fault. This isn't a $50.00 fix by Southwest. I expect better. I hope to hear from Southwest very soon.
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