11-07-2022
06:19 PM
Nicole, Hope you can help again.
I am again getting Access Denied message when trying to access my account or anything SWA just like it did in July 2022. The Tech Team was able to correct it then. How can I get them to look at the account access again?
Here is what happens:
Access Denied
You don't have permission to access "http://www.southwest.com/flight/login?" on this server.
Reference #18.533b2f17.1667861677.1c910554
Access Denied
You don't have permission to access "http://www.southwest.com/?" on this server.
Reference #18.513b2f17.1667862554.121ef05a
Access Denied
You don't have permission to access "http://www.southwest.com/experience?" on this server.
Reference #18.563b2f17.1667862929.10e26b19
Access Denied
You don't have permission to access "http://www.southwest.com/account/info/view-communication-prefs?" on this server.
Reference #18.513b2f17.1667865071.125df9c9
Access Denied
You don't have permission to access "http://www.southwest.com/account/login/reset-password?" on this server.
Reference #18.543b2f17.1667865261.1c6fbb8
Thanks for any help.
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11-07-2022
06:12 PM
11-7-22 NEED HELP TO ACCESS SWA (again)
I am again unable to access my account or any southwest.com related sites.
Same issue that I had in July (see topic discussion trail).
I get Access Denied on all access points:
Access Denied
You don't have permission to access "http://www.southwest.com/flight/login?" on this server.
Reference #18.533b2f17.1667861677.1c910554
Access Denied
You don't have permission to access "http://www.southwest.com/?" on this server.
Reference #18.513b2f17.1667862554.121ef05a
Access Denied
You don't have permission to access "http://www.southwest.com/experience?" on this server.
Reference #18.563b2f17.1667862929.10e26b19
Access Denied
You don't have permission to access "http://www.southwest.com/account/info/view-communication-prefs?" on this server.
Reference #18.513b2f17.1667865071.125df9c9
Access Denied
You don't have permission to access "http://www.southwest.com/account/login/reset-password?" on this server.
Reference #18.543b2f17.1667865261.1c6fbb8
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07-06-2022
12:21 PM
1 Love
Thank You Tech Team!
I am able to access all sites SWA again 😁
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07-05-2022
05:08 PM
1 Love
Thx for reply,
I too just now tried calling up my login again and for the first time in days it works!!
Don't know what happened behind the scenes but my email to customer relations may have finally gotten through!!
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07-05-2022
05:07 PM
Thx for reply.
I too just now tried calling up my login and for the first time in days it works!!
Don't know what happened behind the scenes but my email to customer relations may have finally gotten through!!
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07-05-2022
11:45 AM
ISSUE: cannot access my account "Access Denied" message
Looking for Solutions,
Recently, I have repeatedly been denied Access to my SWA login or any SWA connection on the computer, also on my wife’s computer. No previous problems accessing for years, only started several weeks ago.
The app on my (and wife's) phone will open but will not let us access scheduled flights or make reservations --> resultant message is “Access Denied” on the SWA server.
I have contacted SWA customer service x2, they all have said they "have never heard of that problem", even when referred to supervisor.
Both times I worked through what the customer service rep suggested eg "reset password" . . all with the same “Access Denied” with a long (different) reference number each time attempted.
I have conferred with my internet service provider (ISP) (Spectrum) who confirmed all systems working on ISP end and my end.
I can access other airlines and other websites with no problem using Chrome
I have cleared browsing history, cache, restarted several times.
I am not on a VPN,
I not out of country,
I have tried other web browsers, all work accept when trying to access SWA!!
My wife has same issue on her computer.
Example of message:
Access Denied
You don't have permission to access "http://www.southwest.com/flight/login?" on this server.
Reference #18.273a2f17.1657036741.46000c20
When searching for possible solutions on the SWA Community Forum the same issues shows up with same type “Denied Access” and long Ref#.
See Forum Examples from several years ago of the problem I am having:
https://community.southwest.com/t5/Travel-Policies/Permission-to-access-your-site-denied/td-p/63839
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