I tried that. The representative was positive he could do it. He got to the point of paying the fees and then he got the same message I did. I called several times to see if I would luck out with someone else.
He was very sweet and trying to help. He put in something to help escalate it, but I haven't heard anything yet... I have several more trips to book. Prices are going up and I am out of options at this point.
Thanks for the suggestion.
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