Yes, I tried not using the app to check in and using the browser. I even called a family member who was at home with a desktop to check in and still same error message. I even asked the customer rep about having more than one account under the same name and needing to be linked, but she said no that can not be because only one RR number per account.
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I saw that the error message that I am currently having was addressed back in 2019 and 2020, it is now 2022 and I have been getting these messages and not being able to check-in. I tried logging out and in again. I tried deleting the app and reinstalling it. I tried doing a hard reset on my phone and still, it would not work. I have flown with Southwest for the majority of my travels and lately, this has been an issue. The 4 customer service reps were not able to give me an answer. They said that on their end, they were able to see my confirmation number and boarding number fine. I have trained myself to check in right at the 24-hour mark or after a few minutes to get the group A, but this error message is making it very frustrating. I ended up having to call into check-in. If I am lucky, I can get a call back within 10 mins, if not then 20-25 minutes. So what can I do to avoid this on my next trip. Looks like not everyone is have this issue. I asked my fellow passengers on my last flight.
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