@nostresshere wrote:
Would be great if OP came back and shared the end result.
You'll have better results to tag them if they are still active on the board from that long ago. @atkinsont
Summarizing from other posts the points can be restored sometimes if they can be intercepted based on whatever the hackers are doing with them, but many cases the points are spent in a way that Southwest can't verify what has happened. (You are allowed to book someone else a flight with your points for instance, so having only the example of another person booked with your points isn't evidence of fraud all by itself.)
There seems to be a mixture of examples where the points are or aren't able to be restored.
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