02-25-2024
01:02 PM
02-25-2024
01:02 PM
You guys assume a lot. Calm down. I spoke with couple of friends and I started to get what most people are saying. Most people who are ready to fight are traveling on a cheaper price. I see these ads of southwest for $49 on my insta and Facebook but thought it is haux. Definitely southwest is giving a convenient and cheaper flying options. It make sense why most of you're worried.
Like someone said it is my bad luck, that I had to travel paying $400+ two way/ per person , only to realize you don't have assigned seats.
Here is the lesson I learnt, southwest is cheaper and convenient travel option provided you're booking early and planned travell. dont expect to be seated together. If you have family like me who need support. Choose another airlines who have assigned seats options .
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02-23-2024
06:36 PM
02-23-2024
06:36 PM
And who said we didn't follow the instructions? Otherwise why would we be last people to board? Southwest are you using autobot to just keep pushing away people who have concerns?
don't worry you'll paid well by southwest for your comments.
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02-23-2024
06:34 PM
02-23-2024
06:34 PM
If I knew this is the case I wouldn't have booked this flight. Trust me I have never ever complained before. Just couldn't bear the way my daughter was crying. But you guys seems be paid by southwest to just beat up people who voice out there concerns. Clearly you didnt read my messages. Why would you care about this forum if you don't have any concerns? Dont worry , your southwest is not pulled into any legal trouble . Take the paycheck from them and sleep tight.
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02-22-2024
06:11 PM
02-22-2024
06:11 PM
Again that's your opinion. But you missed a point I m flying southwest for first time bc DFW is closer to my cousins home not love field.
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02-22-2024
06:07 PM
02-22-2024
06:07 PM
Agreed. I learnt it hard way. My daughter was 8 years old but with medical issues. I wasn't worried about my older one,myself or my wife.
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02-22-2024
05:48 PM
02-22-2024
05:48 PM
Didn't you ignore about the child issue I mentioned? You just focused on two things to prove yourself.how did it help anyone? Except satisfying your ego. I know it is hard to understand somebody else situation and why they said it , unless we face the same problem ourselves. It requires some level of humanity beyond books and looks.
I'm not A lister nor a frequent flyer like you. This message is only for those who may end up in same situation . I don't want anyone's kids to face the same situation. It breaks my heart to even think about it . The kind lady who helped us was a white lady. But same behavior wasnt seen in the staff. I recorded it, it was clearly biased. So everyone who want to voice out opinions on this forum should get the approval from you? Bc you get to choose what you want and treated well? Infact you are degrading the standard of southwest by not addressing the issue , just like what they did.
So what is the problem in adding a note on the ticket visibly so people dont have to go through pages of policy documents? or allowing mom and kids to board together? Isn't that simply too?
Technology today can instantly identify the passengers age , a note would have avoided this situation. There are many other ways to solve and that is what is called management. Accept the mistake and grow up. My ignorance have already taught me not fly southwest again until my kids grow up or I travel alone. But when will you learn ?
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02-21-2024
07:46 PM
On Feb 20,2024 I travelled from Dallas Love field to Atlanta with my 15 years old and 8 years old daughters and my wife. We were given the C group 22 boarding . We followed the instructions as anouced and was the last people to board the flight. To my surprise, I noticed every single isle and window are occupied, leaving only the middle seats for the family. My older daughter was not comfortable to sit in between the older men sitting there and my younger daughter started to cry as we try to find a place. The airline staff was pushing us to go settle down. I said my younger daughter cannot sit alone as she get scared when the ears clogs and she start crying. I recorded the event how the staff wasn't ready to help. I even ask if we can deboard the flight if they can't help.
This is a problem of mismanagement. Airline clearly ignore children and they don't care who is boarding. As if there system cannot recognize the age group.
There was a kind lady passenger who moved to help my you ger daughter get a place sit in isle and my wife far off. My older daughter still had trouble traveling.
Worst thing is people who occupied isle and window are actually friends or members of same family.
Probably my first experience with southwest wasnt good.if you're flying with family, please do discuss with the boarding staff to help. May be they help white people for sure.
Southwest, people boarding in C group are they paying less ? Does C means we deserve to be treated this way? If so please do mention in the ticket or reduce price for people boarding C group. Particularly the last C 22 group .No harm being honest.
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