Southwest Airlines Community

As conversion continues, our Ground Support Equipment folks are working hard to convert AirTran bag tugs over to Southwest tugs, 122 currently to be exact.  Not much to that, right? Well, as we found out, this is not just about changing colors, but is an effort to save money with new systems and  fuel efficient fuel injection engines.  As you will see in this video, as equipment arrives from ATL, the DAL GSE “pit crew” immediately begins the conversion process.  Their goal is to finish one tug per week, and as a result of their efforts, they produce a brand new tug ready to hit the Ramp. ... View more

Things get foolish for April Fool's. With Brooks around, it's hard to play it cool. Also, Captain Joe saves the day, Kari K's got some tools she's not afraid to use, and Christi's on deck. It's SWA Stew: Episode 8! ... View more

Am I bi-winning? We may never know, but we do know what's winning on Nuts About Southwest.  It's green memories, Adele, and some frequently asked questions about our All New Rapid Rewards program.  And some comments from the peanut gallery. ... View more

Don't look now (or do... yes, please do), but it's time for SWA Stew: Episode 2. Included in this episode are our trials and tribulations of winter weather, how to download some Southwest Swag, and feeling like a honey-roasted NUT. Oh, and Brooks can't read. ... View more

We hope you LUV the new look and feel of the Nuts About Southwest blog. Click around, comment, and let us know what you think. ... View more

We are very proud of the fact that fees don't fly at Southwest Airlines, and we stand alone among our competitors in the belief that airlines shouldn't nickel and dime our Customers.  We don't charge a fee to check your first or second bag, we don't charge a fee for a soda or a snack onboard, we don't charge a fee to talk to one of our Agents on the phone, and we don't charge a fee to change your reservation. ... View more

It feels like an understatement to say that 2010 was an extremely busy year for the Employees of Southwest.  From new city openings, new advertising campaigns, and a colorful new plane livery, 2010 was one that will definitely go down in the Southwest history books.  Today, we’d like to share with our external audience a video treat that our internal audience gets the opportunity to see weekly, the WNdow Seat.  The WNdow seat is a weekly news program that we began early in 2010 as a way to get industry and Company news into the hands of our Employees in a fun, multimedia way.  Each week we have different Employee hosts who share news from around the Southwest system.  The videos are produced by our in-house Communication and Multimedia teams and are available for Employees to view on our corporate intranet.  We thought this week’s episode titled, “The WNdow Seat Top 10,” would be a fun one to share with our external friends as well.  Enjoy! ... View more

I have always been fascinated by weather, especially growing up in Texas and going to college in Oklahoma...weather just tends to happen there.  With all of the crazy weather sweeping across the country this time of year and causing all sorts of problems for travelers, we thought it would be a great idea to sit down and talk with Southwest's Chief Meteorologist, Rick Curtis, to get an inside look at how Southwest monitors, predicts, and then communicates the coming weather to Employees and Customers.  This is Part One of this series. In Part Two, I am going to sit down with our Proactive Customer Communication group which is responsible for getting the word out to Southwest Customers about the changing details of their flights.  Come on into this podcast where the weather is nice! ... View more

I have always been fascinated by weather, especially growing up in Texas and going to college in Oklahoma...weather just tends to happen there.  With all of the crazy weather sweeping across the country this time of year and causing all sorts of problems for travelers, we thought it would be a great idea to sit down and talk with Southwest's Chief Meteorologist, Rick Curtis, to get an inside look at how Southwest monitors, predicts, and then communicates the coming weather to Employees and Customers.  This is Part One of this series. In Part Two, I am going to sit down with our Proactive Customer Communication group which is responsible for getting the word out to Southwest Customers about the changing details of their flights.  Come on into this podcast where the weather is nice! ... View more

To celebrate the first day of winter, let's go Inside the Southwest Airlines Meteorology Department to get some insight on what their "typical" December day looks like, and also what makes our Meteorology Department different than most other airlines.   ... View more

Last week I brought you remarks from Gary Kelly, our Chairman, President, and CEO from the Williams Trophy Presentation in Washington DC.   In part two of this series we present remarks from Vice President Operations Coordination Center Jeff Martin who was tasked with leading the efforts of training our Pilots and retrofitting our aircraft for Required Navigational Performance, or RNP, the cornerstone of the Next Generation Air Traffic Control System.  In the last two years, the accomplishments on the RNP project are historic and industry leading: • Modified more than 444 aircraft with software and GPS devices • Maintenance reformatted the avionics displays of 343 Boeing 737s in just four short days • Flight Ops completed 36,000 pilot training events in 24 months • Dispatch trained all Southwest Flight Dispatchers in RNP procedures • Assisted the FAA in the design of new efficient RNP procedures in 20 airports You will hear Jeff give some of this incredible data in this week's episode of Red Belly Radio.   Enjoy! ... View more

Last week I brought you remarks from Gary Kelly, our Chairman, President, and CEO from the Williams Trophy Presentation in Washington DC. In part two of this series we present remarks from Vice President Operations Coordination Center Jeff Martin who was tasked with leading the efforts of training our Pilots and retrofitting our aircraft for Required Navigational Performance, or RNP, the cornerstone of the Next Generation Air Traffic Control System.  In the last two years, the accomplishments on the RNP project are historic and industry leading: • Modified more than 444 aircraft with software and GPS devices • Maintenance reformatted the avionics displays of 343 Boeing 737s in just four short days • Flight Ops completed 36,000 pilot training events in 24 months • Dispatch trained all Southwest Flight Dispatchers in RNP procedures • Assisted the FAA in the design of new efficient RNP procedures in 20 airports You will hear Jeff give some of this incredible data in this week's episode of Red Belly Radio. Enjoy! ... View more

The Williams Trophy is a prestigious honor given by the Washington Airports Task Force (serving Dulles and Reagan National) every year to recognize those whose "Leadership, Vision, and Dedication in the Application of Aviation or Space Enriched the Quality of Life on Earth."  The Williams Trophy was established in 1996, and some of the greatest names in aviation have been given the award since its inception, and this year it was no different.  Chairman, President, and CEO Gary Kelly; VP Operations Coordination Center Jeff Martin; and the Southwest Airlines Team were honored for their commitment to training our Pilots and retrofitting our aircraft for Required Navigational Performance, the cornerstone of the Next Generation Air Traffic Control system. Here are some of Gary's remarks from the awards ceremony. In Part two of this series I will bring you Jeff Martin's remarks. Enjoy! ... View more

The Williams Trophy is a prestigious honor given by the Washington Airports Task Force (serving Dulles and Reagan National) every year to recognize those whose "Leadership, Vision, and Dedication in the Application of Aviation or Space Enriched the Quality of Life on Earth."  The Williams Trophy was established in 1996, and some of the greatest names in aviation have been given the awar The Williams Trophy is a prestigious honor given by the Washington Airports Task Force (serving Dulles and Reagan National) every year to recognize those whose "Leadership, Vision, and Dedication in the Application of Aviation or Space Enriched the Quality of Life on Earth."  The Williams Trophy was established in 1996, and some of the greatest names in aviation have been given the award since its inception, and this year it was no different.  Chairman, President, and CEO Gary Kelly; VP Operations Coordination Center Jeff Martin; and the Southwest Airlines Team were honored for their commitment to training our Pilots and retrofitting our aircraft for Required Navigational Performance, the cornerstone of the Next Generation Air Traffic Control system. Here are some of Gary's remarks from the awards ceremony. In Part two of this series I will bring you Jeff Martin's remarks. Enjoy! ... View more

Happy Holidays from your friends at Southwest Airlines! ... View more

Southwest is bringing big planes, low fares, and great people to the Palmetto State. ... View more

Two teams, one rivalry, and an 83,000 lb plane! Here at Southwest, we celebrated the Texas-OU football game (Red River Rivalry) with our 8th annual Southwest Airlines Pigskin Plane pull. See which team pulled a Boeing 737 the fastest - over a 50 yard course! ... View more

When it comes to bag fees, they're not just baggage handlers - they're the law. The boys in blue are kicking bag in the latest Bags Fly Free campaign: Good Cop, Bag Cop. They're ramped up, they're hardcore, and they're back! ... View more

When it comes to bag fees, they're not just baggage handlers - they're the law.  The boys in blue are kicking bag in the latest Bags Fly Free campaign: Good Cop, Bag Cop.  They're ramped up, they're hardcore, and they're back! ... View more

When it comes to bag fees, they're not just baggage handlers - they're the law.  The boys in blue are kicking bag in the latest Bags Fly Free campaign: Good Cop, Bag Cop.  They're ramped up, they're hardcore, and they're back! ... View more

At Southwest Airlines, we're all about Going the Distance to keep LUV alive! That's why we are featured in the new film starring Drew Barrymore and Justin Long hitting the big screen Friday. Going the Distance is a film about a long-distance couple who make their relationship work even though they are on opposite sides of the country. You may not know this but Southwest actually used our very own Employees from Long Island MacArthur and New York LaGuardia as actors in this film and if you don't recognize the ticket counter, that's because the production company built an exact replica of a Southwest counter to use as the set at a vacant space in New York's JFK Airport. The R-rated comedy premiered last week in LA and Southwest Airlines had a spot on the red carpet to capture all of the action. Check it out! ... View more

We go back to August 11, 1995 when a magnificent, new aircraft took to the skies over the Golden State. California One! That's the airplane with the giant grizzly bear taken from the California State Flag. ... View more

As you travel through Denver International Airport, you might see some familiar Southwest Faces in the Jet Bridges. ... View more

President Barack Obama and Air Force One touch down at Dallas Love Field on August 9, 2010. ... View more

Sacramento Ops Agent Jay Thomas shows us a new way to look at Bags Fly Free! ... View more

See one of the latest commercials being shown in the Denver area. Our very own Employees show their LUV because Southwest Airlines is Dedicated to Denver. ... View more