You could try a point to point reservation what this means is on the website if you type in say Dallas to Houston one way then once that loads at the top where you would change your flight to say a different date or city there will be an option to select Roundtrip and it should load a place for you to enter a third destination (Roundtrip with a different return) at that point you could type in Aruba and that way it's all on one confirmation number. Another thing I would try is do Dallas to Orlando then Orlando to Aruba as it could be cheaper. If this doesn't make sense and you would like me to help feel free to send me a message on here and I can walk younthough it as I know it is a little confusing if you have never done it before Good Luck! Blake
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12-15-2016
12:42 PM
I was just curious if anyone has seen the DING! Fares lately or if they know what happened to them. For those who don't know what DING! Fares are they were awesome deals on travel last minute Thanks in advance for the help Blake
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I have been waiting for southwest to add a travel wallet or travel bank as well it's much easier that way all funds are in one place so that all you would have to do is click on the funds or vouchers up to 3. I did talk to someone at customer customer relations who said she wishes that it existed as well and that they are looking in to it so no promises and no time frame. I hope they will take my feedback as well as others and add something like this as delta and united both have it. You could always send in an email to customer relations on the website with the feedback so that way they can see that more people want a travel wallet or bank. Thanks Blake
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If I find I will be short on flights I book a day trip someone close by like austin to Houston or Dallas or if I am in Florida I book Orlando to Atlanta because there is no minimum spend requirement which is nice so booking the $42 flights $84 RT is nice and not to expensive hope this helps Blake
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The following tickets are refundable -senior tickets -Business select tickets - Anytime fares wanna get away tickets are NON refundable however should should need to cancel one of these tickets you will have 1 year from original booking date to reuse the funds by the same pasanger as you made the reservation fornfunds are non transferable however all tickets have a 24 hour freee cancelation for a refund so if you book a wanna get away ticket at say noon today you could cancel up until noon tomorrow for a full refund if you book a points ticket all points tickets are refundable hope this helps and hope to see you on board the LUV jet soon Blake
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12-13-2016
10:31 PM
12-13-2016
10:31 PM
If you feel there is an error you would need to contact customer relations at 855-234-4654 and one of the awesome agents would be glad to help you! hope it works out for you! Blake
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12-13-2016
02:04 PM
12-13-2016
02:04 PM
I would recommend calling customer relations and they will be glad to look in to this for you. 855-234-4654. Good Luck and thanks for referring your friends to Southwest Airlines! Blake
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Hi there LUV vouchers do count for A List credit and you get the points as it is treated like cash but some other partner things do not count towards A List but they do count towards Companion Pass. A Lot more things qualify for companion pass than A List so I learned for me the easiest way is to take a couple of day trips when southwest has a sale to get the 25 flights rather than 35,000 points because if you don't travel a lot those in particular are harder to earn than the Compainion pass points If you look at your points away from companion pass that will show all points earned this year and it's easy to compare how much didn't count towards A List hope this helps Blake
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Because I earned my A List back in October every flight for the rest of this year is on points so the money I am saving can be put to use for earning A List again next year. A List Rocks! I have used my points to go to Austin and Florida 2 times and I might add a trip to New York because I always wanted to be there for NYE. I love the rapid rewards program Blake
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Good new southwest got the paperwork they needed to resume service from LAX to Mexico so service should resume today or very soon. http://www.dailyherald.com/article/20161210/news/312109866/ thanks for sticking with Southwest! happy Travels Blake
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12-12-2016
03:10 AM
12-12-2016
03:10 AM
I'm sorry you had to experience this issue yesterday! please call customer relations at 855-234-4654 and someone there can discusss this issue with you there. happy travels Blake
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Safety is a big deal if a person shakes there head no then yes I do feel they should be moved because if an actual emergency occurred he might not actually assist. He should not have argued with the FA either because the FA could have kicked him off the plane for not complying with crew members instructions which is also in the saftey beefing before take off Saftey first!
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Hi there here is what I think happened flight 550 starts in another city before going to Vegas so some people may be doing a 1 stop no plane change which means they were already on the plane before pre boarders in LAS and they don't have to get off the plane and re board so they can move seats before you get to board. hope this clears up your concern happy Travels Blake
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Thanks for sharing this great story! I am glad that the Facebook team was able to make her day and yours as well. i know that when she gets to go on the plane for the first time she will be so excited maybe surprise her. Have you ever taken a ride just to go watch the planes take off? You should because when I was a kid I always loved doing that and I know you and your daughter would enjoy it. hope to see you both on board the LUV jet soon! Blake
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12-08-2016
03:13 PM
12-08-2016
03:13 PM
At this time I am not aware of any way to link your account with your family's accounts I wish they had a feature like that but maybe in the future they will have that option. I also wish they had a wallet for compensation for example if you got 2 $100 vouchers I wish we could just see them in our account like delta has it set up but I know that an agent I talked to at corporate said they are working on adding a travel wallet at some point in time (no time frame currently). i would suggest you could copy and paste your kids Rapid rewards number as that is easiest at this point. Happy Travels Blake
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Welcome to the community! So if it is heavy snow then yes flights can be delayed for deicing and depending on the number of planes it could take some time. I flew from Orlando to Houston but our inbound flight was coming from Denver and it has a 45min taxi when usually it is about 10-15min so we ended up with a 20min delay out of Orlando. My recomendation is IS to watch your flight status online and if it gets delayed over and hour or delayed enough where it could mess with your connection I would call 1800-435-9792 and they might be able to make a change free with no fare difference rather than you waiting in line at the airport behind tons of people. Another thing I do in the winter I give myself the 2 hour or longer layovers if I can't get a nonstop flight to allow for delays since the airline won't pay me if a connection is missed due to weather. hope this helps and if you have any further questions feel free to message me and I would be glad to help you Happy Travels Blake
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12-08-2016
11:08 AM
12-08-2016
11:08 AM
Hello if you have the confirmation number that the voucher was issued to I would give customer relations a call at 855-234-4654 and they would be able to see that the $200 voucher was issued and maybe they can send it by email. hope this helps Blake
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12-05-2016
09:33 PM
12-05-2016
09:33 PM
I would try calling 855-234-4654 and see what the customer relations rep has to say hope it works out for you! Blake
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12-04-2016
03:44 PM
12-04-2016
03:44 PM
The best thing to do would be to sign up for the click n save emails on the Southwest Airlines website as you never know what kind of sale or even promo could come next. There are are not any current promo codes out that I am aware of at this time though just the sale. Happy Travels Blake
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As long as you buy early bird 36 hours in advance you will be good. I have bought the early bird 38 hours in advance and still received an A boarding pass as not everyone buys early bird so you should be fine. You might get a low B but my guess is a low B if not a high A. Happy Travels Blake
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12-03-2016
06:27 PM
12-03-2016
06:27 PM
I see them for sale at gift card stations at malls or stores such as Walmart, CVS, or Walgreens just to name a few. I have also seen them for sale on Amazon and of course on southwest.com hope this helps Blake
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12-03-2016
04:09 PM
12-03-2016
04:09 PM
In order to receive credit for the flight you must fly the reservation also if you book a flight and miss it and don't cancel it within 10min prior to scheduled departure your reservation is subject to the no show policy which means all funds accociated with the confirmation with the missed flight will be forfeited if you feel you you will miss your flight you will want to cancel or call and see if anyone can help you over the phone happy Travels Blake
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12-03-2016
10:06 AM
12-03-2016
10:06 AM
Hello Even though you earned the companion pass in August you can still earn A List if you haven't already so that's 1 reason why the total is still going up. Also it keeps counting because 2026 is not over just yet so once Jan 1st comes it will reset so you can earn the status again. Hope this answers your question Happy Travels Blake
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12-03-2016
10:01 AM
12-03-2016
10:01 AM
Hello be sure the name is spelled exactly like you spelled it on the initial reservation this includes middle names. remember travel funds can only be used by the person who's name was on the ticket for example if I booked my mother a ticket and she had to cancel I can't use the funds on me. Also be sure to check the expiration date as the funds are only usable up to a year from the original purtchase date to check on the expiration date and see what funds exist on the confirmation number please visit this site https://www.southwest.com/flight/travel-funds-search.html if you still can't get it to work or need some more help I recommend you give Southwest a call at 1800-435-9792 and someone will be able to help you happy Travels Blake
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12-02-2016
09:54 AM
12-02-2016
09:54 AM
Hi there so unfortunately there is a known Issue with people trying to access southwest.com from outside the United States so to book a flight you would need to call the 800-435-9792 number at this time. I have one suggestion you could try but I don't know if it will work or not maybe try downloading the Southwest Mobile app and see if that works otherwise making the phone call will be the only option currently. I have been told that southwest is working on a fix for the issue but there is not a date at this current time when the website will be avaliable again for people outside of the United States. Happy Travels Blake
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12-02-2016
09:45 AM
12-02-2016
09:45 AM
Yes you can change just the outbound city. if you have the southwest mobile app you can click change flight and if your not logged in enter the confirmation number it will then pull up your reservation you would just select the outbound flight then it will allow you to change the departure airport. If you have any problems changing it you can call southwest at 1800-435-9792 and they would be glad to assist you with making the change. NOTE you will not pay a change fee but if there is a difference in fare you would have to pay that. Happy Travels Blake
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11-28-2016
11:11 PM
11-28-2016
11:11 PM
Hi there so to start I would like to say yes I wish the schedule would be opened more in advance but until then I may have a solution for you when I need to book a flight way in advance before the schedule opens up for southwest I would book a flight on Delta knowing that they will change the schedule and flight times when they do (if it's a big change) I call delta and tell them you booked a certain time and because they changed they need to allow you to change or cancel for free sometimes they allow it sometimes not depending on the change delta made if it's big usually they allow you to change or cancel for free but I wait to call until southwest has opened up the schedule for booking and then call and once delta allows me to cancel I book the southwest ticket. It has worked for me 3 out of 5 times so maybe this could work for you as well. Good Luck! Happy Travels Blake
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11-28-2016
11:03 PM
11-28-2016
11:03 PM
So I have done the split reservation several times and unfortunately they have never been able to check my bag to the final destination because the route doesn't exist which is why 2 one ways were purchased you would have to either carry the bag on or check the bag twice. If the resverstion has austin to Atlanta on it then of course they could check it but I think one main reason they can't besides the 40min is that bags get lost my recommendation if you choose to do a split reservation be sure to give yourself enough time to check a bag again and go through security and allow for a possible delay when I do split reservations I give myself at least 3 hours to be on the safe side. If I don't check a bag I give myself 2 hours. Good luck! Happy Travels Blake
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Hi there i fly in and out of Austin a lot and see Jennifer a lot I will be sure to share this with her when I see her next time! i hope you will be able to return to Austin and have a great time and sorry you had a family emergency when you arrived. thanks for sharing Blake
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Most promotions on Facebook are not true promotions I know they did have a video on the Southwest Airlines Facebook page talking about real VS fake promotions but it was posted a couple of months back I will try and find the link. The biggest hint would be if it is on the official Southwest Airlines FB page which has a blue check mark next to its name. Be be careful with the online promotions as a ton of fakes exist. Happy travels Blake
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