12-29-2022
10:55 PM
My son was just boarding his delayed flight from Dallas, TX to to return to his Navy air station in San Diego. Him and another service member neither in uniform, went to board when military was called after priority boarding. The service member in front of him clearly white, showed his military ID and ticket was scanned and he was allowed to board. My son right behind him , who is half white half Hispanic has dark hair showed his military ID and the attendant told him he could not board and needed to return to B 42 position to wait to board. I have never heard of such utter disrespect for our service members , but also the utter display of prejudice that occurred . I am appalled at the gate attendants hatred and disrespect. attendant was at Gate 2 Dallas Lovefield airport Dallas to San Diego departure at 10:25 (delayed) originally supposed to depart at 10:05 12/29/22. I want answers!!!
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09-02-2022
07:03 AM
And these days, at Southwest, innovation only comes when it postively affects the bottom line.
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Re: multiple boarding passes. We just did this today. My dad and I have the SW app so we had them on our phones, BUT we got four printed passes when we checked our luggage--one for everyone, irregardless of app or not. 🙂 My dad had checked us all in, too. So, yes, if you have one person who is checking in everyone, then you will get boarding passes for everyone when you check the luggage, or you can print them at the SW ticket gate. I use the paper one for getting through security, but then use the boarding pass on my phone when I get to the gate.
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06-14-2019
10:52 PM
I lost a significant amount of my hearing from an autoimmune disorder. I can't hear soft noises or any higher pitched sounds such as a SMOKE DETECTOR, CARBON MONOXIDE DETECTOR, POLICE AND AMBULANCE SIRENS, TORNADO SIRENS, RATTLESNAKES, doorbells, kitchen timers, rattlesnakes, and etc... I am blessed with a hearing alert service dog that alerts me upon hearing such important sounds. I have never experienced a fire or CO2 poisoning in my home, but my service dog alerted me to a timber rattlesnake that was within 2 yards of my feet and a tornado siren (when visiting my elderly mother in Oklahoma). This is the USA. There are rights for people with disabilities in the USA. My hearing alert service dog weighs 4.6 pounds and you may believe it is just a pet, but I depend upon my service dog to save my life. I hope I never have to meet you or sit anywhere near you on a SW flight with my service dog. @LizF wrote: I lost a significant amount of my hearing from an autoimmune disorder. I can't hear soft noises or any higher pitched sounds such as a SMOKE DETECTOR, CARBON MONOXIDE DETECTOR, POLICE AND AMBULANCE SIRENS, TORNADO SIRENS, RATTLESNAKES, doorbells, kitchen timers, rattlesnakes, and etc... I am blessed with a hearing alert service dog that alerts me upon hearing such important sounds. I have never experienced a fire or CO2 poisoning in my home, but my service dog alerted me to a timber rattlesnake that was within 2 yards of my feet and a tornado siren (when visiting my elderly mother in Oklahoma). This is the USA. There are rights for people with disabilities in the USA. My hearing alert service dog weighs 4.6 pounds and you may believe it is just a pet, but I depend upon my service dog to save my life. I hope I never have to meet you or sit anywhere near you on a SW flight with my service dog. Right, but that's not an emotional support animal. That's a real, legitimate service dog who provides true service that is vital to your health, life, and independence. Also, service animals are highly trained. An awful lot of ESAs are not.
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I wish that this was more acceptable. As a person who uses a cochlear implant, it's near impossible to lipread on flights. When I fly alone, I'm always on edge because I have to be aware every second because if I'm not, I might miss something. I do wish that SW had their safety briefing on their app as a video. I flew United a few months ago and was so relieved to see that they provided the safety briefing, captioned, at the beginning of every flight. Now, they have screens on the back of each seat, but even if it this was added to SW's main in flight page, it would be so appreciated!
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