08-23-2021
02:52 PM
@IFly4Me wrote: Hello, I booked round trip air in November for my entire family, thinking that our 7 year old would likely be eligible for vaccination prior to that. Now, it looks unlikely. As such, we won't want her to travel. Now my wife's grandmother is not doing well and will likely pass in the coming months. If we change our travel dates and destination to a less expensive route, will the unused balance be refunded to the credit card or only refunded as Travel funds? Thanks. Assuming you bought the Wanna Get Away fare (the lowest and most common one), any Travel Funds will be held in the name(s) of the originally ticketed passengers, and will expire one year from the date you made the booking (or earlier if you applied any Travel Funds or Vouchers).
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LOL at some of the mental gymnastics posted here. Looking at the insane infection rate in Florida right now, and what it's doing to hospitals there. But somehow still, vaccines are bad. <rollseyes> I give up. I've lost all my sympathy for the ignorant.
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08-22-2021
07:49 PM
You'll probably have better luck getting a reply here if you elaborate a bit more. 😉
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@dfwskier wrote: I have never heard of Southwest counting flights before they are flown. Why? Tickets can always be cancelled. Your best bet is to log on to your Southwest account and you'll see your progress to A-List Preferred. That's the only way you could have qualified. Remember earlier this year Southwest gave every Rapid Rewards member 10 free flight segments and some number of qualifier points (I forget the exact number). So if you've been flying a lot, it is possible that the Southwest freebies combined with your actual activity means that you've already qualified. They're not. It's just some confusing email language in a special promotion. (See my post above.) Your recommendation would be for checking your usual progress. But this is a targeted special promotion, requiring two qualifying round trip flights (or four qualifying one-way flights) between August 19 and November 19, 2021 To my knowledge there's no way to track it other than manually.
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That email is a bit confusing. What they mean is that you already have enough flights booked during the promo period to qualify. (Assuming you don't cancel anything and just fly the flights you have scheduled right now.) That said, it's been reported by some that the email says they qualify, but they actually do not have enough flights booked. It's possible that the sweep done to gather each individual's data was done some time ago, and doesn't reflect one's current bookings. (Perhaps a flight was cancelled after the sweep.) It's also possible that this could be a Southwest "glitch." In any case, I would make sure you meet the requirements as they are spelled out in the special promotion and not depend on anything the email says. Note that award flights do count, but Companion Pass ones (for the Companion) do not. Good luck!
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Yes. But with some things to know: If you cancel or rebook you'll receive Travel Funds for the total amount you paid, including the amount of the voucher. Those Travel Funds will then be locked in use for only the original traveler(s), and travel must be completed by the expiration date on the voucher. If you're making a brand new booking, the expiration date is usually one year from the date you make that booking. But if you apply a voucher or travel funds, the expiration date becomes the earliest expiration of any vouchers or funds applied. Since the voucher you have expires soon, you may not want to use it if you're unsure that you'll be able to travel by the expiration date.
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08-22-2021
05:46 PM
08-22-2021
05:46 PM
@JM2 wrote: Thank you. Do you know if they do the rebooking, if I have been dropped as I am being told. Unfortunately, yes, you'll need to work through them if that's how you booked originally. If they're unable to help (and you've exhausted efforts there) you may be able to reach out to Southwest Customer Relations to aid with rebooking the flight portion.
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08-21-2021
01:51 PM
2 Loves
@Montorado69 wrote: I purchased airline tickets for my parents with Luv vouchers in my name. They need to cancel. What happens to the credits. Do they go back to my Luv voucher in my name ? No, the cancelled itinerary would be held as Travel Funds, in the name of your parents (whoever is on the tickets). They would have 1 year from the expiration date on the voucher in which to use the funds (complete the new travel). If you have enough points, it's better to book for someone else using them, as they are just redeposited back into your account upon cancellation. Hope this helps!
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08-20-2021
12:45 PM
1 Love
@Tigress90 wrote: Then explain why the only people I personally know who have tested positive were vaccinated?? And what I was saying is if you are sick and have symptoms, you more likely to stay home versus someone who has no idea they are infected. And of course there won't be as many vaccinated people testing positive simply because they are asymptomatic and only testing if needed for work, travel, etc. So honestly who knows how many of the vaccinated actually have it and are running around spreading the virus. The world is much larger than the people you know. Seriously, if you really think the vaccinated present more of a transmission problem than the unvaccinated do, I doubt anything I could say could convince you otherwise, as your reasoning abilities are suspect.
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@bwallet wrote: I don't think that this is great news at all. I've easily flown enough to keep A-List Preferred. Having other people get given status to compete with me for what are admittedly relatively few perks isn't good news. Perhaps they could be given A-List light and not ever get a higher boarding number then me? Then I'd consider that neutral news instead of bad. Seriously though, good news would be an A-List check-in at OKC. The lines there can get very, very long early in the morning. FYI: While no one but Southwest knows the exact algorithm for A-List boarding positions, Preferred does always come first, and it's thought that among A-List those with highest annual spend on tickets are ranked first.
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The Rapid Rewards credit cards are actually offered by Chase bank, not Southwest airlines. Chase sets the fees, but to my knowledge they have not raised the annual fee on any particular card; rather they tend to introduce a new card that has a higher annual fee and also comes with more benefits. The Priority card is only a few years old, and in that time they have not reduced or eliminated any benefits.
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Credit card multipliers are among the (relatively few) promotions that occasionally do not require registration.
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@efeuer777 wrote: Got the same offer. Do I understand correctly that reservations booked with points also qualify? That is correct.
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08-19-2021
04:47 PM
08-19-2021
04:47 PM
@Goforwand1 wrote: Perhaps they are seeing future cancellations now that vacation travel has peaked with kids back in school? Right now every flight is still jam packed. My guess is they want to keep their high-volume business travelers that may lose status from jumping ship and looking at other airlines/programs so they are making it easier to stay Perhaps. Except I'm not following your logic. Those people booked flights for after the kids went back to school in the first place? Your second part is likely dead on.
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08-19-2021
03:55 PM
1 Love
@Tigress90 wrote: Considering fully vaccinated can still catch and spread covid while being asymptomatic, I am more worried about vaccinated people infecting others then nonvaccinated. So... that's faulty logic. Yes, fully vaccinated people experiencing a breakthrough infection can transmit the disease as easily as the unvaccinated (in that their viral loads are similar). However, breakthrough infections are still quite rare, so your likelihood of encountering a covid-positive vaccinated person is much less than an unvaccinated covid-positive one.
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08-19-2021
03:50 PM
08-19-2021
03:50 PM
@TheMiddleSeat wrote: @chgoflyer Yes, the post that was quoted was spam. Mods removed it and edited the quoted text. --TheMiddleSeat Ah... gotcha, thanks. 😉
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08-19-2021
03:48 PM
@TheMiddleSeat wrote: Let me say this loud and clear... Southwest does NOT cancel flights because not enough seats are sold. This is one of the oldest, most incorrect rumors that pops up occasionally. You may be able to get a voucher for the inconvenience. Contact Customer Relations I would suggest writing and provide some brief details about the situation. --TheMiddleSeat Well... kinda. It's actually a bit more complicated than that. In IROPS situations Southwest's network planning staff will indeed choose the less booked flight vs the more full one when deciding what gets cut and what does not. The idea is to minimize the amount of passengers who are disrupted. Other considerations include where planes and crew are needed most following recovery. That said, this doesn't sound like the OPs situation (no IROPS).
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08-19-2021
03:40 PM
08-19-2021
03:40 PM
@dfwskier wrote: At 17, you'll need a school ID or an ID card, and it doesn't matter, it's all the same information anyway. The TSA will not pick on you because you are a minor. I know this from personal experience; when I was that age, I flew with my uncle on vacation. One of the best hotels we had already booked, so all that was left to do was check-in at the airport, and it was done. In general, it does not matter how old you are, for you will go through the same procedure as for adults. ??????? You used Southwest to fly to Australia????? Also TSA requires ID for those that are 18 or more It is advisable that those that are under 18 that look like they may be 18+ carry ID to prove their age. Who were you quoting? Australia? Was this post moderated out of existence?
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So much misinformation here. Those who have contracted covid are not immune to new variants. Sadly, neither are the vaccinated, although breakthrough infections are still relatively rare. That is, until lambda makes it here, or another variant develops that is vaccine resistant. Masking (and social distancing and hand washing) are all methods of reducing spread. They don't eliminate it. They work best combined with vaccination -- it's not an either/or situation. Vaccine mandates allow for exceptions in the case of medical issues, and some also include "religious" exceptions.
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08-19-2021
03:28 PM
08-19-2021
03:28 PM
@gsking wrote: Are you saying laws aren't worthy of debate? Wow, what country are you from? In mine, that's kinda the core process of the entire government. Yes, by lawmakers. Not random people on the internet who have no direct effect on the law.
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Note: This seems to be targeted (only some RR members will receive the offer). The most interesting aspect to me is "...regardless of when they were booked, including award travel! No registration required." The first two are a major departure for Southwest -- I can't recall them ever doing this. The last is a rarity. I'm guessing they're experiencing a large number of cancellations due to covid/delta and are trying to stop the bleeding.
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Huh. I wonder if there could be any reason for FAs to be less "fun" than they used to be. Any reason at all. Maybe something happening globally that's dramatically affected the travel industry?
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08-18-2021
03:11 PM
08-18-2021
03:11 PM
@ipsedixit wrote: I think the most stupid thing is to debate the mask mandate. It's a federal law. Nothing to debate. You violate it, you get fined, cannot fly, or go to jail, or some combo of all three. What's there to debate? Agreed. (However... cue those saying it's not a law, they pull theirs down all flight and have had no negative consequences, the mandate violates their rights... etc.) Sigh.
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@jksobonya wrote: @gsking wrote: Aha, right. The busy season. By that logic, we'll be wearing masks on planes forever. Yep, exactly. I can totally see masks being a "thing" every winter and every summer, and heck, why not every season just to be "safe." What no one wants to acknowledge is that cases and deaths in particular are way down now when compared to 6 months ago and especially compared to a year ago. We are nowhere near the "horrors" of where we were with this virus, it's more of a "casedemic" now more than anything, but the "variant" talk and the unfounded fear of hospitals being overwhelmed has scared people into submission yet again. So let's keep continuing to do what doesn't work, because it has worked so well 😂 --Jessica There is so much wrong with this post that it's clear that you have some serious misconceptions regarding the pandemic. Unless you've been living on the moon, there's no way you could not know what's happening right now in the US, unless of course you're simply choosing not to listen. The multiple "quotes" used in your post suggest the latter. I know I'm likely screaming into the void, but please consider getting your information from better sources. Coronavirus in the U.S.: Latest Map and Case Count Hospitals Are Once Again at the Breaking Point as COVID-19 Cases Surge U.S. Hospitals Are Running Out Of A Crucial Covid Drug Amid Delta Surge And Worldwide Shortages American Hospitals Buckle Under Delta, With I.C.U.s Filling Up Alabama has ‘negative’ ICU beds available Man shot 6 times waits more than a week for surgery after hospital is overwhelmed by covid Anecdotally: I have a close friend who is a palliative care nurse at a hospital outside Tampa, Florida. Beginning about a week ago, their IUC has been completely full, and there is a constant line out the door at the ER. There are patients in hallways. They are out of ventilators. In normal times he would ex-tubate (and thus allow to die) 1-2 terminal patients a day on average. Yesterday he assisted with 7. And there's no end in sight. A family member in Westland, Michigan had their hip replacement surgery postponed indefinitely yesterday as the hospital has stopped all elective surgeries, so that they can devote bed space to covid patients. A friend in Warner Robins, Georgia, was having heart palpitations over the weekend, so they went to the closest ER. After waiting more than 2 hours without even making it inside the building, they were advised to try another hospital. They eventually went to 3 different ERs in total and were never seen by a doctor. But, please... do continue to complain about having to wear a piece of cloth across your face.
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Yes. Be sure to check in online or via the app as close to t-24 as possible (if you haven't purchased EarlyBird Check-In), then you can print your boarding pass at an airport kiosk. Another option would be to utilize a mobile boarding pass saved to your phone.
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08-18-2021
03:45 AM
08-18-2021
03:45 AM
Oh no, the biggest stupidity is definitely people not getting vaccinated. This stupidity is directly resulting in more unnecessary deaths, increased hospitalizations, ICUs and ERs being pushed well past capacity, economic damage, and the return of things like mask mandates. One of these things is causing the other. TSA has indicated that the 4 month extension was chosen to cover the traditionally busy periods for air travel such as the Thanksgiving and December holidays.
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Stupid people not getting vaccinated = continued mask mandate.
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I'm not sure what you mean exactly. If you're talking about the Rapid Rewards credit card, you earn 1 point per $1 on most purchases, 2 points per $1 on Southwest ones. There are also occasional point multipliers offered by Chase, for example 5x points on home improvement or travel purchases. If you're talking about points earned from flying, you earn 6 points per $1 on WGA fares, 10/$1 on Anytime, and 12/$1 on Business Select. Here's a great reference you can consult to help you maximize your CPQ earnings: 2021 Rapid Rewards® Qualifying Transactions for 2022 Status Hope this helps!
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08-16-2021
02:40 PM
1 Love
I'm sorry you experienced this. It definitely doesn't reflect Southwest's usual customer care. This is primarily a customer-to-customer forum, so you should reach out to Southwest directly. I generally recommend via Twitter or Facebook direct message, but be aware that reply times are longer than usual these days. You may have the best luck using the email form on the Southwest website. Good luck. Contact Customer Relations
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08-16-2021
02:37 PM
@terrijo wrote: So I have a problem with some changes they made to my flight. Contacting Customer Relations ?? Friday I was on hold for 138 minutes trying to find another flight after mine was canceled. I wasn't able to make my second flight either because the flight was delayed until 5:30 and my connecting flight was leaving at 4:00. Now I've been on hold with CUSTOMER RELATIONS for 158 minutes trying to re schedule my flight again! This is so ridiculous!!!! You may have better luck reaching out via Twitter or Facebook direct message, or contacting Customer Service via the app Chat function. (Although it's being reported that all contact methods are experiencing longer than usual reply times.) Good luck.
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