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I was TSA approved but my husband wasn't.

New Arrival

This is the 2nd time this has happened. Very frustrated to be separated like that. 

4 REPLIES 4
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Re: I was TSA approved but my husband wasn't.

Rising Star
This is the Southwest page about TSA Pre Check, it's not guaranteed to appear on your boarding pass:

https://www.southwest.com/html/customer-service/airport-experience/tsaprecheck.html

Customer | Home airport DCA
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Re: I was TSA approved but my husband wasn't.

Top Contributor

Have you both signed up and been approved for PreCheck? You both have KTNs? If so, double check your KTN is accurately saved in your Rapid Rewards account and that when you make a reservation the name on the ticket matches exactly the name on your PreCheck account, including middle name.

 

--TheMiddleSeat

Re: I was TSA approved but my husband wasn't.

Rising Star

Also, note that you can always go through the regular line together if you don't want to be separated.

-A List Preferred, Companion Pass holder, Community Champion.
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Re: I was TSA approved but my husband wasn't.

Active Member

My wife and I both paid for Precheck so both go to that line. However, I had a hip replacement and request a full-body scan. She goes through the regular scanning line. We are separated at that point, but meet up after security. Being separated is not a big deal for us as we know where to meet up.