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Drink coupons disappeared from mobile boarding pass after departure
Drink coupons disappeared from mobile boarding pass after departure
4 weeks ago
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Has anyone else experienced their drink coupons disappearing from the mobile boarding pass after departure? I flew on Sunday PHX>PDX, when I checked in the coupons were on the boarding pass. When ordered drinks, I opened the app (I was on wifi) and the boarding pass opened, but the drink coupons were not there. I don't know if this was a glitch, or are has SW made a change? I have not experienced this anytime this year and fly almost weekly.
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
4 weeks ago
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Sounds like that's a reason to save a pic of the boarding pass in your phone's gallery.
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
4 weeks ago
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Yes, they suggested the wallet, but I would rather not have to clog up my phone or wallet with the amount of flights I take; However if I need to I will; I was just wondering if this is new or just a glitch.
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
3 weeks ago
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That’s exactly what I do.
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
3 weeks ago
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The FA can scan your ticket and the drink coupons should appear saw it recently with an A List preferred using the paper pass instead of mobile
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
3 weeks ago
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Yes, that is typically how it works, but this trip the boarding pass didn't looks like it normally did, but only after we had departed; Prior to departing it looked fine with the drink coupons on it; I fly again next week I will check then to see if it was just a glitch.
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
3 weeks ago
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You could always just show them you have ALP or a BS ticket hopefully they didn’t refuse you the drink (or you might deserve a full refund and free flights for life JK😜)
if you did pay you could always request a refund and let them know about the issue
oh another thought did your flight end up being overnight because of a delay?
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
3 weeks ago
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Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
3 weeks ago
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@Artanis wrote:
How old is this picture, Southwest hasn't served peanuts on flights since 2018 I think.
--Jessica
Re: Drink coupons disappeared from mobile boarding pass after departure
Re: Drink coupons disappeared from mobile boarding pass after departure
3 weeks ago
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They didn't charge, but the FA was kina awkward about it; Usually they just glace at it, he really wanted to see it, I did show him my AP status and he moved on; it wasn't a big deal, just wondering if I need to start adding to my wallet;