Boost of 10,000 Companion Pass®

[ceebeck44]

Strangely however, it congratulated me for reaching CP and now shows my companion pass though 12/32/23.  Earned just today with this 10K boost, so should be 12/31/24.  Will refresh in a few days and hope it corrects.

[TheMiddleSeat]

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@ceebeck44 wrote:

Strangely however, it congratulated me for reaching CP and now shows my companion pass though 12/32/23.  Earned just today with this 10K boost, so should be 12/31/24.  Will refresh in a few days and hope it corrects.

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When did you earn the other 125,000 points? If you earned points in 2022 and benefited from the January extension then the 2023 expiration date is accurate as you are seen as earning CP in the extended 2022 calendar. If you earned all the points in January 2023 then a 2024 expiration would be expected.

--TheMiddleSeat

[ceebeck44]

Earned the fall promo CP effective Jan 23 - March 23 and had companion identified.  Hit the 135K CP points today for full CP with the 10K boost and was met with a "congrats you made CP".  My companion however now lists, "good until 12/31/23", not 2024 as it should since I hit he 135K today in 2023.  Called and they said they only update the CP dates weekly, so will check again in a few days....

[TheMiddleSeat]

@ceebeck44 I'm still not understanding when you earned the other 125k points. The promo CP does not factor into the discussion.

--TheMiddleSeat

[ceebeck44]

Agree, I only mention that because I technically already had CP active, in the 3 month form. I wondered if that is effecting the total issue.

All of the 135K CP points were achieved and posted on SW in January 2023.  50K from one SW card and 80K from another, all hitting the minimum spends after January 1, 2023.  Chase showed the 130K points transferring to SW around 1/20/23.  Had 131K points for a few weeks and crossed over the 135K with the 10K boost today.  SW site reflects that with a congrats on making CP.

[TheMiddleSeat]

@ceebeck  Thanks for the additional info.  It does sound like a 2024 expiration would be appropriate.

--TheMiddleSeat

[DancingDavidE]

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@TheMiddleSeat wrote:

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@ceebeck44 wrote:

Strangely however, it congratulated me for reaching CP and now shows my companion pass though 12/32/23.  Earned just today with this 10K boost, so should be 12/31/24.  Will refresh in a few days and hope it corrects.

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When did you earn the other 125,000 points? If you earned points in 2022 and benefited from the January extension then the 2023 expiration date is accurate as you are seen as earning CP in the extended 2022 calendar. If you earned all the points in January 2023 then a 2024 expiration would be expected.

--TheMiddleSeat

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Was it a promotional CP?

[linzbunch]

Mine are still not showing. I'll check it again later today. 

[jcraigc6]

I have a note on my summary page saying the balance includes the credit card boost. I have an entry in my log showing Credit Card Companion Qual Points but the amount is zero. I've had my card for many years.

[TheMiddleSeat · Accepted solution]

@jcraigc6

Read this post from earlier in this thread:

https://community.southwest.com/t5/Rapid-Rewards/Boost-of-10-000-Companion-Pass/m-p/155043/highlight...

Boost points are not posted into your general point total. 

--TheMiddleSeat