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where do i find the option for coupons?
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Where is this box located?? I cannot find it. Thanks!
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Travel section of your account:
https://www.southwest.com/myaccount/preferences/travel
Then hit the tab that says "extras" to change to the drink coupon option.
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I completed my 10th flight April 20th - and my account is marked "I want to receive drink coupons".
When should I expect to receive them??
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@SW-Flyer wrote:I completed my 10th flight April 20th - and my account is marked "I want to receive drink coupons".
When should I expect to receive them??
They generally come fairly quickly following the 10th flight -- a week or so later. Just to double-check, those 10 flights were all paid flights? Points bookings don't count.
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Hi Lindsey,
How can I tell how many flights I have? I have not received any coupons but I feel like I've flown quite a bit. I can only see the last two years on my account.
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Hi @melenz,
The Rapid Rewards Dashboard only shows activity from the last two years, but you can reach out to our Customer Relations Department on Twitter (@Southwestair) and one of our Representatives can easily look up your lifetime points/flights for you.
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I have received drink coupons only once this year but have 19 round trips so far with at least 2 more in the next 2 weeks. Where can i find out if these were ever sent and if not how i can get them?
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I was wondering the same thing!