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Southwest Airlines Community

Southwest Credit Card

Explorer C

I have the chase southwest card and we decided to use that card as our primary method of payment to rack up points. After a few months of doing this I went to register for a promotion (which I have been doing all along) but this time I get a message that says this card is no eligible for the promotion. Nothing in the fine print would indicate why this card wouldn't qualify. Then a new promotion came out and I tried to register for that one and I got the same message. Am I being penalized because I use the card too much? I tried emailing but not getting any response. They even spend the money to send a postcard to my house telling me about the promotion, but again I cannot register for it. Makes no sense to me!


Re: Southwest Credit Card

Aviator A

If I were you, I'd call Chase and ask what is going on.

Re: Southwest Credit Card

Aviator A

I get these also, the Signature, Plus, Premier, and Priority versions of the card have different eligibility.  

Mainly that it was never eligible for Signature card.



Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Southwest Credit Card

Frequent Flyer A

Would you mind sharing the specific promotions you are being excluded from?

That could be very important along with the type of Chase Rapid Rewards CC you have. 

Re: Southwest Credit Card

Explorer C

Any update?

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