02-22-2021 04:19 PM
I understand covid has changed travel, but Southwest timing of take off and arrivals, cancelling reservations, changing flights last minute, limited offers is really making it feel as if you are just another airline like AA or Delta. I routinely fly Southwest and use to highly recommend them, but over the past 8 months, I can honestly say traveling with you has been a nightmare.
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02-22-2021 04:27 PM
Thanks for the confirmation of the obvious. If you find anyone who has found Covid to be anything but a nightmare, especially for traveling... please do let us know.
02-22-2021 06:24 PM
Since this is a customer to customer forum, if you would like to make a comment directly to Southwest you should contact Customer Relations.