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Southwest Airlines Community

Customer service

Explorer C


I applied a while back for the customer service position at Chicago Midway and my status was reading submitted. I then applied to the latest posting for the same position (not recognizing this) and at that time my status for the older one read, under review. When I go back in now, the new one is not submitted any longer and the older one has gone back to submitted status. Can someone help me to understand this? Have I started the process over?


Re: Customer service

Aviator C

@aprillo83 As long as you did not apply to the same requisition number, you’re more than welcome to submit a new job bid according to SWA.  I'm not sure why your status would change?  

Try emailing since you might have experienced a technical issue. 

Check out the FAQ area on SWA career site and maybe you will find your answer:



SWA Passenger, Community Champion