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Southwest Airlines Community

My lost baggage

Explorer C

I used an airplane from LAX to SFO on October 7th.
I could not finish my flight because my bag did not arrive after the flight.
I reported it right there, and the receipt number is <SFOWN01698397>.
I received an Incident Report by e-mail, but after five days I was updated with Incident Status: Closed
I tried to call several times but I could not tell the condition of my bag.
I uploaded a file to bagclaim that you would like to send but I do not know if you have received my file.
I am losing my luggage now and I feel very sad and frustrated because I can not communicate with you.
I need your help.


Re: My lost baggage

Aviator A

Did you use this number?


Can I check the status of my baggage online?

Currently, this option is not offered on To check the status of your lost/delayed baggage, please call 1-888-202-1024, and a representative will provide you with a current status.

Home airport MDW, frequent visitor to MCO to see the mouse.