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If prices drop on same exact flight, will you honor new pricing?
Solved! Go to Solution.
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Yes they do. If you change your flight for the lower price and it was a Wana Get Away fare, you would receive a credit that's good for one year from the date of the original purchase, for a future flight. The credit will be in the person name that's on the ticket.
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How do you request a refund for the point difference
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@kathla wrote:How do you request a refund for the point difference
1) Rebook your flight to ANY flight that requires fewer points
2) Unused points are automatically redeposited in the RR account from which they came
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My wife and I booked a nonstop flight from dtw to phx back in Dec. Southwest cancelled the nonstop and made it a connecting flight via Den. I went on line and sampled a mult city flight with the exact same schedule and was less expensive than the original connecting flight. I called southwest last and they said I could not get the travel credit and my bags would not transfer. I some explain why. Thank You Jeff
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@Jsmjeff wrote:
My wife and I booked a nonstop flight from dtw to phx back in Dec. Southwest cancelled the nonstop and made it a connecting flight via Den. I went on line and sampled a mult city flight with the exact same schedule and was less expensive than the original connecting flight. I called southwest last and they said I could not get the travel credit and my bags would not transfer. I some explain why. Thank You Jeff
We're sorry for the frustration, Jeff. As a peer-to-peer support forum, we are not equipped to assist you here, but we encourage you to reach out to Southwest Airlines via the options in the link below. Thanks!
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