12-09-2008
11:02 AM
522 Loves
The first part of Southwest’s summer Schedule is now open for sale, including Memorial Day! You can now book travel on Southwest from now until June 26, 2009. Schedule Planning, as usual, has been BUSY, and this schedule change shows it. We are changing the number of flights we’re offering in 102 markets—not as large a change as we’ve had, say, in March of 2009, but it’s a hefty set of changes. Many of these frequency alterations are simply a reflection of the airline industry today. As if you guys hadn’t noticed—the economy is a little difficult these days! To that end, we’re not planning to grow our fleet next year. Still, we have to continue to respond to changes, opportunities, and conditions in the marketplace. In order to do that, again, we’re flexing our schedule optimizer’s cyber-muscles to implement changes to balance the airline “teeter-totter” of meeting the needs of our Customers while maximizing profitability. To meet that challenge, we’re adding brand-new nonstop service between our ever-growing Denver franchise and the home of the University of Arizona—Tucson. We’re also acting big-time on seasonal traffic shifts. These happen every year, but in the past we weren’t really able to rip-and-tear our schedule to take advantage of them. This year, we’re all over it! For example, in this schedule change, we’re reducing capacity (by no more than one flight per day per market) in such warm-weather/"beach" destination markets as Ft. Lauderdale/Hollywood, Ft. Myers, Tampa Bay, Orlando, and Phoenix—mostly markets in which we added seasonal flights in our January and March Schedules. Some of these will likely come back in Winter 2009. Then, on the added-service side, we’re adding service in popular summertime destinations like Oakland, Seattle, and Nashville. Again, some of these will most likely go away when the leaves start changing in Fall 2009. Other schedule changes are just a product of a changing economy, and the need to reduce capacity in some markets to allow growth in others, while keeping our fleet count constant. We’re discontinuing our nonstop service between Austin and Midland/Odessa (although we’ll retain lots of convenient onestop same-plane and connecting service via Dallas), and reducing service in several others. We’re also adding service in other markets to help connect our network better during the busy Summer season so that we can give more of you guys the “Freedom to Fly” (without hidden fees!!!) across our nation. Attached to this blog post in the "Attachment" section below is a .pdf file with all of the details. And if you have questions, just ask by posting a comment—as usual, I’ll be watching for them and answering the ones that I can! Now because I know you guys will ask, because you notice EVERYTHING….we’re taking the very unusual (for us) tactic of only opening up our Summer schedule until the end of June Instead of opening it up into August. We’re still working on a few things, so stay tuned. Don’t worry, we plan to open up the rest of the Summer for sale early next year. In the meantime, we’re getting ready for nearly any eventuality—remind me to do a blog post one time on the subject of “scenario proliferation!” Happy booking, everyone….and Happy Holidays, blogosphere!
... View more
12-02-2008
11:16 PM
12 Loves
So, Mal.....does this Britney devotion explain your Justin Timberlake mania, and that REALLY embarrassing photo of you and two other unnamed Bloggers mugging with the Justin concert promo poster in Vegas? Hmmmm? (BTW, where IS that photo? *grin*)
Eh, don't worry, my friend. We've all got skeletons in our musical closets. Secrets be told--I'm a big fan of Madonna, ABBA, and a 70's singer, Gino Vanelli. (Wow...wonder whatever happened to *him*?)
Bill
... View more
Leigh, PHX-LGA isn't possible. LGA has a perimiter rule which caps that maximum distance you can fly to or from LGA at 1,500 statute miles, plus Denver. At 2,140 miles, PHX-LGA is well over the limit. So, no matter where Southwest serves LGA from--PHX will have to have at least one stop. Sorry!
Bill
... View more
11-24-2008
08:36 AM
429 Loves
To me, Thanksgiving is unlike our other holidays--and that's why it's my favorite of the year. On the fourth Thursday in November we're not celebrating anyone's birthday, nor a group of fellow Americans, nor a change on the calendar. On Thanksgiving, we simply celebrate thankfulness--being grateful for those we love, for those that love us, those that enrich our lives, those whom we have lost, and all of the blessings (yes, and accomplishments!) that have made our lives better during the previous year. No gifts--only a few parades--just quality time with our family and our friends. Of course, another reason Thanksgiving is my favorite holiday of the year is that it is a major food event. This shouldn't be terribly surprising to anyone, as those that know me (and know how I was raised!) realize that in my family, food is a great complement to love. It never replaces it--but food can certainly strike delicious notes of harmony to the wonderful melody of abiding, loving thankfulness we all are treated to every November. Happy Thanksgiving, all--be thankful--be loving--and be HUNGRY!
... View more
11-21-2008
10:42 AM
223 Loves
You could say we're going to turn our nation's Capital Red, White, and Canyon Blue. For the few days before and after January 20th--the day America inaugurates our 44th President--Southwest is doing our part to help everyone celebrate the advent of the Obama administration by adding a number of extra sections to and from our Capital-area stations: Baltimore/Washington International and Washington/Dulles. We're adding a total of 26 flights to and from BWI and IAD from Austin, Houston, St. Louis, Kansas City, San Diego and, of course---CHICAGO! The added flights are available for sale right now at southwest.com or at 1-800-IFLYSWA. If you're one of the lucky few with tickets to one of the inaugural events, book your seats soon! It's going to be a BUSY weekend to and from D.C. After all, if you were able to score tickets to one of the inauguration celebrations but NOT able to get to the District, it would be a real.....ahem...."Obamination." (I sincerely apologize for that last sentence--but I just couldn't help it!) Party on, Mr. President-elect, congratulations, and good luck! And BTW....get the girls a Labrador Retriever. They're big, loyal, intelligent, sweet, and goofy. Just like me. Now where are my tickets to the Ball? *grin*
... View more
All of us in Schedule Planning are really loving the ongoing dialogue about where we should fly and how we should "spend" the LGA slots. Of course, we have our plan--which we're not ready to reveal yet--but some of you guys (or ladies) ought to apply for some of the open positions in Schedule Planning. Yes, folks, we're hiring--go to southwest.com/careers! **grin**
Thank you all for your support, and for your enthusiasm. Get ready, NYC--you've not seen ANYTHING like Southwest!
Bill
... View more
Regarding ISP--guys, Islip is a GREAT market, in and of itself. Nearly 4 million people leave closer to ISP than the other NYC area airports--so that's not a market we intend to abandon! Things may fluctuate up and down seasonally--but we have no plans reduce things. We wouldn't have built the new terminal if we had!!!!!
Bill
... View more
Anonymous, don't worry about ISP. It's a large and loyal market that is perfect for Southwest! LaGuardia is perfectly comlimentary to our ISP service. We're not blind to the 3-plus million people that live in Nassau and Suffolk counties for whom ISP is more convenient!!!!!
ISP may gain a few and lose a few flights from season to season--but Southwest doesn't plan to abandon youse guys!!!!!
Bill
... View more
Adam, thanks! This represents an incredible--a historic, to be honest--opportunity for Southwest. We are thrilled to be able to continue to grow our Company, even in extremely difficult economic times.
And Anonymous (what's with you guys not putting your names in the "Your Name" slot on the comment form, anyway???), trust me, we're well aware of the difficulties of operating at LGA. not only has Schedule Planning studied, and visited, the facility at length, we have four, count 'em, four, native New Yorkers in Schedule Planning, including our Director who grew up in Queens less than a mile from LGA. So we know--and we're working to design our schedule in such a way that while it still is Southwest-efficient, and offers convenience to our Customers, it won't degrade the operational performance of the rest of the System. We're doing all we can to be ahead of the curve here. However--what do youse guys think? We're all ears!
Keep those comments coming, folks!
Bill
... View more
Brace yourselves. Today Southwest Airlines announced our intention to bid to begin service to New York City’s LaGuardia Airport. Yes. You read that correctly. Southwest plans to pursue a bid to start service to LaGuardia Airport. This isn’t just big news, it’s huge. GINORMOUS! I think h-e-double-hockey-sticks just froze over…and I am certain a number of my friends in this industry have yet to pick their jaws up off of the floor! For those of you that aren’t familiar with LaGuardia Airport (LGA), it’s the most centrally located of New York City’s three major airports. Flying into or out of LGA is guaranteed to put you in a “New York state of mind,” from the views of the Manhattan skyline on your approach or departure right down to the airport’s name itself—Fiorello LaGuardia helped build the airport in the 1930’s while he was mayor of New York City. Located in the borough of Queens, right on the “scenic” waters of Flushing Bay and close to Shea Stadium, it’s the closest major airport to Manhattan. What Love Field is to Dallas, Hobby Airport is to Houston, and Midway Airport is to Chicago, LaGuardia Airport is to New York City. In the category of SWA/LGA history, we’ve been asked for as long as I can remember (and I’ve been here 18 years) to add LGA as a destination, but until now it just wasn’t a realistic opportunity. As many of you know, LGA is one of only four airports in America that are slot controlled, meaning you literally have to have a slot (or legal authority) to schedule an arrival or a departure. These slots are specific down to the half-hour that an airline can schedule a landing or takeoff, and are very finite—only a certain amount are allowed in any thirty-minute period. And while you can buy, sell, and trade them, because of the airport’s popularity, LGA slots are in HUGE demand and are seldom available at any price. Further, because they don’t always come in arrival with departure combinations that would enable a Southwest-style operation, being able to secure arrival/departure slots that can be “stitched together” in such a way to enable us to begin enough service to make it economically viable for Southwest wasn’t realistic, let alone easy. We’ve known for years how huge the immediate New York City market was, but we didn’t have a realistic way to shoe-horn ourselves in. Until now. You all remember our former codeshare partner, ATA Airlines, who ceased operations in April of this year. They provided service between LaGuardia and our major base at Chicago’s Midway airport (and, for a while, to Houston/Hobby). In the three-plus years we were codeshare partners we got a very good look at the potential of LGA’s connectivity to the Southwest network—but it was like Tantalus’ torture, forever hungry and thirsty but never able to eat or drink. With ATA’s partnership we were able to experience what a great fit LGA would be for Southwest from a revenue and traffic perspective but still weren’t able to serve it with our own People and aircraft. Even after ATA’s demise, we couldn’t immediately try to begin service to LGA (even though our aircraft are perfectly suited to serving LGA) because ATA’s LGA slots were tied up in their bankruptcy proceedings and didn’t immediately become available. However, in the past month or so, a light was turned on at the end of our LaGuardia-less tunnel. The bankruptcy court in Indiana (where ATA was headquartered) published their procedures to bid on ATA’s remaining business, including their 14 LGA slots—which would equate to 7 daily arrivals and departures at LGA, and are in close enough time proximity to each other to not destroy Southwest’s efficiencies. What today’s announcement means is that we have formally made a bid—which, if approved by the court, will enable Southwest Airlines to be able to expand with our own Red Bellied Birds into a market that we first developed via our ATA codeshare. Now, again, guys—this isn’t a done deal. At this point it’s only a bid that would allow us to assume ATA's slots, so we’re not ready to talk about where we’ll fly and things like that. But Southwest service to New York’s LaGuardia Airport is now a definite possibility, so you can start spreading the news! Of course, we’ve got a lot to learn about how to schedule, and operate, within a slot-controlled environment—but those should be easy learning curves to climb.
... View more
11-17-2008
08:26 PM
8 Loves
Brian, I thought it was the "Circle Inn" (just like the Circle Bowl across the street and the Circle Theater next to that--and tremember he boat-looking seafood restaurant further down the circle?). No--I don't remember a circle on 183--but since I live about a quarter-mile from where 183, Belt Line, and Irving Blvd. intersect, I'll see if any of my relatives do. I do remember, however, "Story Book Land" on the land now occupied by "The Parking Spot" further west on 183 by DFW. Ana, see what you've started?
... View more
11-17-2008
03:14 PM
9 Loves
Ana,
Great post--and what great memories it stirred up!
When I was growing up (and Love Field was THE airport!), my mom and dad used to take me to watch airplanes take off and land over Bachman Lake. I remember one Sunday we had watched planes for a while until it began to rain. As we drove back towards Irving in a steady downpour, just past the old traffic circle on Harry Hines (anyone else remember that??), we saw a little convertible with a flat tire on the side of the road just before the Trinity river bridge. Getting closer, we realized it was a Braniff Hostess in uniform--and she was wearing the "space bubble" head thing. Turns out, those were GREAT protection in the rain! Of course, Dad pulled over, and got out and changed the tire for her, while the Hostess got into our car to warm up. I remember listening to her talk about working for an airline and flying with the kind of rapt attention that most kids that age reserve only for Christmas and/or ghost stories. In fact, it was shortly thereafter that I actually started plotting my entry into this addictive industry.
... View more
Greetings, everyone! Here are a few responses to your comments.
Will--thanks, buddy! When are you and Jason coming back to Dallas?
Janet, and Bob in CT, NSX is right--please check back frequently. Availability by specific fare class, especially the most inexpensive fares and for Rapid Rewards, will frequently change. Even on peak travel days, there is the possiblity that additional availability will be added--and most certaily so on off-peak travel days. Don't despair--just keep checking!
Steve C, the issue should be fixed now. Hopefully!
Ron, no, the "forumula" hasn't changed--but remember that's for *new* cities. Corpus is anything but new! 5 flights in total is unusual, but you can expect at least #6 to come back as one of our seasonal frequency moves. And you win the "you guys REALLY pay attention" award! While we are adding frequency, we're holding our flying fleet the same at 512. We're able to add flying due to the overall decreased in flying time going from the winter into the March/April time frame.
Bryan, part of this round of frequency reductions was flights that were before 7:00 a.m. and after (roughly) 7:00 p.m. Most of the ones cut are not full enough to be profitable. We're hoping to be able to catch most folks with a 5:50 p.m. last departure from PHL back to PIT!
Gregg, tim, and Jeff in FAT, we are constantly looking at new city opportunities. Don't despair--as I said, you never know WHAT we have up our sleeves!
And Kim....I am *so* glad you're now a proud resident of Ruppelville! Knock 'em dead, buddy!!!
Have a GREAT weekend, everyone!!!!
... View more
We’ve just published the March, 2009 schedule, so Southwest is now accepting reservations all the way out until May 8, 2009. Whether you want some Florida sun to chase away the late Winter chill, or feel like some early Spring slaloming down the slopes in the Rockies or the Cascades, you can book your trip now at southwest.com. As usual in any new schedule, we’ve got some exciting things in this schedule that I want to tell you about. Exciting thing number one: MINNEAPOLIS/ST. PAUL! Southwest starts service to “the T.C.” (the Twin Cities, to those not in the “know!”) on March 8, 2009, with eight weekday roundtrips between the Hubert Humphrey Terminal at the Minneapolis/St. Paul Int’l. Airport and Chicago’s close-in, uncongested Midway Airport. Not only will we be bringing convenient schedules and the best Customer Service in the skies to the Minneapolis/St. Paul-Chicago market, we’re celebrating our arrival with a fare sale! Besides our nonstop service to Chicago out of MSP, we’re leveraging our extensive service from Chicago and offering direct and/or connecting service to a whopping 56 other Southwest destinations. As always, you can get all the details on schedules, fares, and fare rules by visiting southwest.com! Exciting thing number two: we’ve re-optimized the schedule again, and we’re using our new ability to respond to seasonal traffic shifts by changing in market frequencies. We’re making changes in a lot of markets, in fact—out of the more than 400 roundtrip, nonstop markets Southwest serves, the March 2009 schedule contains changes in over a quarter of them. Besides the new service to MSP, we’re re-introducing nonstop service between Birmingham and Phoenix, and adding more flights in 62 other nonstop markets around our network. Of course, with schedule additions come schedule reductions. Thirty-three markets will see relatively minor schedule reductions, while we will eliminate nonstop service in two roundtrip markets (Albuquerque-Amarillo and El Paso-Lubbock). However, even in those two markets, we’ll still offer connecting service so that our Customers can stay…well…”connected!” To see the entire list of frequency changes by market, click on the link at the bottom of this blog post (under attachments). Exciting thing number three: this is the first schedule co-written by one of Schedule Planning’s newest colleagues, Sara. Sara’s been with Southwest for more than a decade, first serving as a Customer Service Agent in Baltimore/Washington and Las Vegas before making the move to the Technology Department in 2006—and then moving to Schedule Planning in March of this year. Sara is also one of the more than 2,300 Southwest Employees who is married to another Southwest Employee (her husband, Lin, is a Southwest Airlines Dispatcher). Great job on the schedule, Sara—and, I’m sure, the first of many! Happy booking, everyone—and stay tuned. We’ve got some other exciting developments in upcoming schedules I’ll be blogging about. You never know what we have up our sleeve!
... View more
10-29-2008
06:54 PM
11 Loves
I echo PB....Mallory, and group, you guys OUTDID yourselves. Everyone had a great time, food beer and music were all great, and the attendance was phenomenal. Thanks for a GREAT event to honor two aviation legends for their achievements!
--Bill
... View more
10-02-2008
07:20 AM
2 Loves
Wow!! You guys are fast!
kajivar, yes, we will be serving the Humphrey Terminal (which, BTW, is the closest airport station on the Hiawatha light-rail station to the Mall Of America!).
luvswairlines, don't forget all of the other airports Southwest serves that have difficult climates for airline operations. Buffalo--Chicago--Manchester--the Gulf Coast--all have their moments, and we're doing okay there!
Bill
... View more
10-01-2008
04:03 PM
381 Loves
Today Southwest announced our plans to add the 65 th city to our network next March, and it’s one we have been asked about, often, for many years. Twin Cities—get ready to fall in LUV! Southwest plans to establish a “No Hidden Fees” zone at the Minneapolis/St. Paul International Airport in March 2009, bringing Low Fares and excellent Customer Service to the land of 10,000 lakes. We’ll be giving the “Freedom To Fly” to folks flying to or from the home of the Twins. And the Vikings. And, of course, the home of Mary, Rhoda, Lou, Ted, and Murray (“Who can turn the world on with her smile?” Any female Southwest Airlines Employee, of course…and, ya, you betcha, so can the guys!). Trivia question: where did they film the iconic scene from the opening title sequence of the "Mary Tyler Moore Show" where a twirling Mary Richards tosses her Tam O’Shanter into the air? That would be the intersection of 7 th and Nicollet, in downtown Minneapolis . We’re excited to be adding Minneapolis/St. Paul to the Southwest route system for lots of reasons. Some are all business—the area has a booming economy, and it complements our existing network beautifully. Other reasons are all pleasure—the beautiful lakes and woods, the Mall of America, the incredible arts scene, the St. Paul Ice Festival (and I have to admit, it was news to this Texas boy that you can have FUN with ICE!), and so many other wonderful activities. But the biggest reason we’re excited, and able, to finally add MSP to our system is that you guys—our Customers and our Employees—have told us that it’s time. We will announce the details--the flight schedule, the fares, and the start date—in the not-too-distant future. I’ll make sure to give you guys a heads-up here on “Nuts About Southwest” when we do. And what’s next? I’ll never tell. *wink*
... View more
09-29-2008
09:55 AM
13 Loves
ejmelton--
Woops! You're right. Here is what those two flights should have be:
MDW-IND WN25 9:35 - 11:35
IND-MDW WN22 11:40 - 11:35
Sorry for the corn-fusion! Brian has corrected the main post with right flight times.
Bill
... View more
09-26-2008
04:04 PM
344 Loves
Heads-up, Turkey-day travellers! We just added some extra sections for the Saturday and Sunday after Thanksgiving in some markets to meet Customer demand (thanks, Bob J. in Schedule Planning and Allan K. in Revenue Management!). It's not a lot of flights--we're a little constrained on aircraft availability for the Thanksgiving period, but we worked creatively with our colleagues and friends in Maintenance Planning, Charters, and Ground Operations, and we've been able to find available aircraft time to put these flights into the schedule. We will, of course, keep looking to see if we can add even more seats where the advance bookings tell us we're not going to have enough. It's like planning the Thanksgiving feast--you never want to run out of turkey, dressing, or mashed potatoes--and we don't want to run out of seats for you guys! Extra sections are listed below and all are available for sale at southwest.com or 1-800-IFLYSWA. Extra Saturday Flights, November 29 From To Departs Arrives Dallas Lubbock 5:45 p.m. 6:50 p.m. Lubbock Dallas 4:30 p.m. 5:30 p.m. Chicago/Midway Raleigh/Durham 6:30 p.m. 9:15 p.m. San Diego Sacramento 7:20 p.m. 8:55 p.m. Sacramento San Diego 5:20 p.m. 6:45 p.m. Extra Sunday Flights, November 30 From To Departs Arrives Austin Tampa Bay 7:20 a.m. 10:35 a.m. Baltimore Providence 10:35 a.m. 11:45 a.m. Baltimore St. Louis 11:30 a.m. 12:50 p.m. Baltimore Chicago/Midway 9:30 a.m. 10:35 a.m. Indianapolis Chicago/Midway 11:40 a.m. 11:35 a.m. Chicago/Midway Indianapolis 9:35 a.m. 11:35 a.m. Providence Baltimore 8:55 a.m. 10:15 a.m. Raleigh/Durham Baltimore 8:00 a.m. 9:00 a.m. St. Louis Baltimore 8:00 a.m. 10:55 a.m. Tampa Bay Austin 10.55 a.m. 12:05 p.
... View more
BlogBoy and Daytime, you're welcome!
Mr. Sheffhield....I agree--deep-fried lard for me, thank you.
And Mary--it was the most delicious chicken I've had anywhere in the world. We're still trying to figure out exactly how that wonderful old woman got it to taste that way--but we've started to center it on the electric skillet she used. I'll get back to you after a *lot* more research. *grin*
... View more
As I promised in my "WHOOPS!" post....as penance for forgetting to write about our new January 2009 Schedule.....I will now reveal my grandmother's incredibly delicious, and surprisingly easy, recipe for banana pudding. For those of you who have never had it, banana pudding is very definitely indigenous to Texas and the South. Down here, this is a special treat, one drenched in family history, and revered as an heirloom recipe handed down from our parents' and grandparents' era. However--before I tell you how to send your guests into dessert heaven, you get to read a few things about my grandmother's life and times. Her name was Dollie Sue Nichols, but we called her Nanny. She was born way out in the country near the town of Glen Rose, Texas near the turn of the century--the 20 th century. She was one of nine children, raised by a stern but loving set of parents in the days before supermarkets, automobiles, television--even before radio. Quite literally, Nanny and her brothers and sisters were their own (and only!) entertainment. This forced reliance on each other for support and amusement forged a bond that would last quite literally for over a century. The cool thing about Nanny, and about the whole Nichols clan, is how intensely they shared that singleness of mind. They hung together through everything--those Nichols kids were literally a band of best friends that just happened to have the same mother and father. The annual Family Reunion I have blogged about is the living testament to that, where up to 200 of the descendents of Nanny and her brothers' and sisters gather near the old homestead in Glen Rose every June to recognize the special bond of the Nichols clan and to keep it going--and to celebrate family, fun, and of course, food. Nanny and her sister, Mamie, were the only two girls in the clan, and they wound up spending a lot of time in the Nichols' kitchen cooking for their brothers and parents. Thinking of what life was like that far out in the country in the early 20th Century, I can't even imagine how hard it must have been for them to make a banana pudding like this recipe creates. Most certainly there were no last-second dashes to Whole Foods for organic bananas back in their day! Things probably got easier when Nanny moved to Fort Worth's North Side after World War I as a blushing bride who soon had three small babies of her own. To hear my mom, aunt, and uncle tell it, Nanny was a frequent visitor at the neighborhood grocery store where, during the Great Depression, she'd often barter the beautifully hand-stitched clothes she had made for groceries for her family. Still, evidently Nanny preferred the country life, because by the time I was born in 1958 Nanny had moved out of the city to a farm northwest of Fort Worth, where she was again able to harvest eggs from the chickens in the henhouse, get milk and butter from the cow ("Bossy"), and in her spare time grow the most delicious tomatoes, cucumbers, and peaches this side of heaven. And the chicken Nanny fried was...ahem....very "fresh." My brother, cousins, and I clearly remember three things about spending time at Nanny's.....one, how different the weekends we spent working on the farm were than our normal, boring suburban lives...two, how much fun we used to have just out of Nanny's watchful sight (dirt-clod fights and playing in the hayloft are memories that 45 years have yet to blur!)...and the most important of the three--Nanny's cooking. She had a number of signature recipes for which she was famous in our family, in her church, and in a surprisingly large swath of Wise County--like her fried chicken, her black-eyed peas, her fresh peach cobbler, and of course, her banana pudding. So here it is...although, I have to admit I've had to make a few changes to Nanny's original recipe. Nothing drastic (no instant pudding here, thank you!!), just a little update to reflect the differences of today's ingredients. For example, I think Bossy's milk--unpasteurized and just full of cream--must have made the pudding thicken better, so I've switched to half-and-half and added just a little unflavored gelatin. And storebought eggs today have little dinky tiny yolks, not at all like the jumbo double--yolks that Nanny got fresh from the "girls" in her coop. So I've upped the number of eggs in this recipe. But the resulting product still tastes remarkably like Nanny's. And as for her other three stand-out culinary achievements--her fried chicken, peach cobbler and black-eyed peas? Who knows, maybe one day I'll share those recipes with you as well. Or--maybe not. After all, some family secrets are worth keeping. 🙂 NANNY'S BANANA PUDDING 6 eggs, separated 1 ¼ c. granulated sugar 4 ½ c. half-and-half 3 tablespoons cornstarch 1 package unsweetened, unflavored gelatin 1 box Vanilla Wafers (don't even think of using reduced fat!) 4 ripe bananas, peeled and sliced 1 stick of unsalted butter 2 teaspoons vanilla extract For the meringue: 6 egg whites from the eggs above ¾ cup granulated sugar ½ teaspoon cream of tartar ½ teaspoon vanilla extract Ground nutmeg for garnish Separate ice-cold eggs, keeping both the yolks and the whites--just keep them separate! Beat yolks just a bit and set aside. Mix sugar, cornstarch, and half-and-half in a double boiler, and bring them to just below the boiling point. Stir VERY frequently. If you scorch it--game over, start again. When the liquid mixture begins to thicken slightly, slowly put spoonfuls of the hot sweetened cream into the beaten egg yolks to temper them, whisking the yolks constantly. When they are warm, *slowly* add them into the hot cream mixture, stirring like crazy (see, you get a great dessert AND a workout with this recipe!). Stir for another 5 minutes, still over the heat in the double boiler. Then add the vanilla extract and the unflavored gelatin, mix thoroughly, and cool the mixture for about an hour. Just before you assemble the pudding, peel and slice the bananas and set aside. In a very clean and dry bowl, pour the 6 reserved egg whites to make the meringue. Two words of caution. First, if there is even a speck of egg yolk in the whites, the meringue will just never stiffen. The oils in the yolk will just kill it. Second, meringue does not set up well on rainy or humid days (which makes me wonder if cooks in Seattle or New Orleans ever successfully make meringue). So plan to do this on a dry, sunny day. If it's too humid for a meringue, then make some home-made sweetened whipped cream instead and top the pudding with that. However, assuming you've passed these hurdles, it's time to make the meringue. In a mixer, beat the egg whites and the cream of tartar on "high" until you get to the soft-peak stage. Then add the sugar slowly. Continue to beat and as you approach the stiff peak stage add the vanilla. To assemble, put the oven on "broil." Spoon a bit of the cooled pudding mixture on the bottom of a glass dish. Then, put a layer of vanilla wafers, a layer of bananas, and smother them with the pudding-then repeat. You should get either 2 very generous layers or 3 skimpy ones. You'll use the whole box of vanilla wafers--and I HOPE you use all the pudding! When that's assembled, mound the top with the meringue mixture, making pretty little peaks on top. Put the entire dish under the broiler, watching extremely carefully, until the meringue starts to brown (usually no more than 2 to 3 minutes). Be CAREFUL-once it starts to brown it progresses QUICKLY! When it's just a little less brown than you want it, pull it out-it will continue to brown a bit after you remove it from the oven. Finally, sprinkle ground nutmeg sparingly on top and serve.
... View more
Evening, everyone!
Don, we're NOT afraid of ANYONE--but DTW-LAS just doesn't rise to the top of the list with new markets. Same can be said for SAN-SLC--but we are always looking for new nonstop markets to serve, and one of the first places we look is markets that we currently serve on a less-than-nonstop basis. So we'll keep watching, and will add these (and others!) in as we can.
Julian, thanks for the kind words--I LOVE to write about my job, because I am so lucky to enjoy what I do so much....but besides that, we think it's important to let readers of this blog kind of get a glimpse into our "head" so you can see why we're doing, what we're doing. I promise to keep communicating it!
Camino and Rachel, given the weakness in the economy, we're watching, carefully, to see how our bookings come in. We still have plenty of aircraft time available to add a few flights, surgically, here and there. (And Rachel--if you go onto SWALife, click on "Departments" and navigate to the reports section on the Schedule Planning tab, look at the gate sheet for BDL and other Stations up there and look how early some of the terminators are. We left ourself a little wiggle room to add some good stuff if we need to!)
Thanks, guys....keep those comments coming--and a new post (the one with Nanny's Banana Pudding recipe) will go up soon!
Bill
... View more
Anon--buddy, *everything* is on our radar screen. Now more than ever we're looking at every opportunity, whether emerging or longstanding, to see if (or when) it makes sense for Southwest. So be patient. Our goal is simple....total and complete global domination. (kidding! Just kidding!) We just have to take it in small bites, and slow down when it starts to hurt. After all, that's how I can rationalize eating a whole pie in one sitting--one bite at a time. :)
Dave, one of the most highly cool things about "Nuts About Southwest" is that the Blog Team can now make attempts (however feeble!) to try and explain why we think things like this make sense. The hard part is being faithful to answering comments....and engaging in the dialog!
And if I fail, either in making sense or in engaging in the dialog? Well...at least in your case....you know my email address! *wink*
Night, everyone...more responses when you comment.
... View more
Afternoon, everyone!
Scott, when we adjust capacity in a market--or when we add a new market--we're simply responding to demand, subject to aircraft and facility limitations (meaning gates). We still have a LOT of service in PHX--nearly 200 flights a day--and at FLL we're slowly adding service, being ever careful not to add in markets that simply can't profitably fill the airplanes.
Dorothy, no worries....DEN-FLL is *not* part of the January reductions.
VegasLUV....you're welcome!
Joseph....I can honestly say, and hope it's not too overly-sappy....it's a "labor of LUV!"
Barbara, thanks for the kind words--and thanks for my little Ginger-snap! (For everyone else here....Barbara works for Southwest and found this adorable, lost brown bundle of sweetness--and I adopted her. Now my little Ginger sleeps at the foot of my bed!)
Micah, we're hoping so, too!
And Vash and MGA--good idea.
Nonstop Market (one way) 11/08 01/09 Change
Albuquerque to Dallas Love 9 8 -1
Albuquerque to Kansas City 2 1 -1
Albuquerque to Las Vegas 7 6 -1
Albuquerque to San Diego 3 2 -1
Albuquerque to Seattle 2 1 -1
Austin to Houston Hobby 7 6 -1
Baltimore to Chicago Midway 8 6 -2
Baltimore to Denver 4 3 -1
Baltimore to Detroit 4 3 -1
Baltimore to Hartford 8 7 -1
Baltimore to Kansas City 3 2 -1
Baltimore to Louisville* 4 3 -1
Baltimore to Manchester 10 9 -1
Baltimore to Nashville 7 6 -1
Baltimore to Orlando 8 9 1
Baltimore to Phoenix 4 3 -1
Baltimore to San Diego* 2 1 -1
Baltimore to St. Louis 5 4 -1
Baltimore to Tampa Bay 6 5 -1
Baltimore to West Palm Beach 4 3 -1
Birmingham to New Orleans 3 2 -1
Birmingham to Orlando 3 2 -1
Birmingham to Phoenix 1 0 -1
Birmingham to Tampa Bay 3 2 -1
Burbank to Phoenix 8 9 1
Chicago Midway to Baltimore 8 6 -2
Chicago Midway to Denver 9 8 -1
Chicago Midway to Ft. Lauderdale 5 4 -1
Chicago Midway to Hartford 3 2 -1
Chicago Midway to Houston Hobby 6 5 -1
Chicago Midway to Los Angeles 6 5 -1
Chicago Midway to Manchester 4 3 -1
Chicago Midway to Nashville 9 7 -2
Chicago Midway to Oakland 4 3 -1
Chicago Midway to Omaha 6 5 -1
Chicago Midway to Orlando 7 6 -1
Chicago Midway to Philadelphia 8 7 -1
Chicago Midway to Pittsburgh 6 5 -1
Chicago Midway to Portland 2 1 -1
Chicago Midway to Providence 4 3 -1
Chicago Midway to Raleigh 4 3 -1
Chicago Midway to Sacramento 2 1 -1
Chicago Midway to San Diego 4 3 -1
Chicago Midway to St. Louis 11 10 -1
Chicago Midway to Tucson* 2 1 -1
Cleveland to St. Louis 2 1 -1
Dallas Love to Albuquerque 9 8 -1
Dallas Love to Houston Hobby 30 29 -1
Dallas Love to San Antonio 15 14 -1
Denver to Baltimore 4 3 -1
Denver to Chicago Midway 9 8 -1
Denver to Las Vegas 10 9 -1
Detroit to Baltimore 4 3 -1
El Paso to Phoenix 7 6 -1
Ft. Lauderdale to Chicago Midway 5 4 -1
Hartford to Baltimore 8 7 -1
Hartford to Chicago Midway 3 2 -1
Hartford to Tampa Bay 2 1 -1
Houston Hobby to Austin 7 6 -1
Houston Hobby to Chicago Midway 6 5 -1
Houston Hobby to Dallas Love 30 29 -1
Houston Hobby to New Orleans 11 10 -1
Houston Hobby to Orlando 5 4 -1
Houston Hobby to Phoenix 5 4 -1
Jacksonville to Nashville 4 3 -1
Kansas City to Albuquerque 2 1 -1
Kansas City to Baltimore 3 2 -1
Kansas City to Las Vegas 5 4 -1
Kansas City to Los Angeles 4 3 -1
Kansas City to Nashville 4 3 -1
Kansas City to Oakland 2 1 -1
Las Vegas to Albuquerque 7 6 -1
Las Vegas to Denver 10 9 -1
Las Vegas to Kansas City 5 4 -1
Las Vegas to Oakland 10 9 -1
Las Vegas to Omaha 3 2 -1
Las Vegas to Ontario 9 8 -1
Las Vegas to Orange County 5 6 1
Las Vegas to Portland 4 3 -1
Las Vegas to Raleigh/Durham 2 1 -1
Las Vegas to Reno 12 11 -1
Las Vegas to Sacramento 9 8 -1
Las Vegas to San Francisco* 7 6 -1
Las Vegas to Seattle 4 3 -1
Las Vegas to St. Louis 4 3 -1
Long Island to Orlando 6 5 -1
Los Angeles to Chicago Midway 6 5 -1
Los Angeles to Kansas City 4 3 -1
Los Angeles to Nashville 3 2 -1
Los Angeles to Oakland 17 16 -1
Los Angeles to Phoenix 13 12 -1
Los Angeles to San Jose 13 12 -1
Louisville to Baltimore* 4 3 -1
Louisville to St. Louis 3 2 -1
Manchester to Baltimore 10 9 -1
Manchester to Chicago Midway 4 3 -1
Manchester to Orlando 4 3 -1
Nashville to Baltimore 7 6 -1
Nashville to Chicago Midway 9 7 -2
Nashville to Jacksonville 4 3 -1
Nashville to Kansas City 4 3 -1
Nashville to Los Angeles 3 2 -1
Nashville to Oakland 1 0 -1
Nashville to Raleigh/Durham 5 4 -1
Nashville to Seattle 1 0 -1
Nashville to Tampa 5 4 -1
New Orleans to Birmingham 3 2 -1
New Orleans to Houston Hobby 11 10 -1
Oakland to Chicago Midway 4 3 -1
Oakland to Kansas City 2 1 -1
Oakland to Las Vegas 10 9 -1
Oakland to Los Angeles 17 16 -1
Oakland to Nashville 1 0 -1
Oakland to Phoenix 7 6 -1
Oakland to Salt Lake City 5 4 -1
Oakland to San Diego 16 14 -2
Oklahoma City to Phoenix 3 2 -1
Omaha to Chicago Midway 6 5 -1
Omaha to Las Vegas 3 2 -1
Omaha to Phoenix 3 2 -1
Ontario to Las Vegas 9 8 -1
Ontario to Sacramento 11 10 -1
Orange County to Las Vegas 5 6 1
Orlando to Baltimore 8 9 1
Orlando to Birmingham 3 2 -1
Orlando to Chicago Midway 7 6 -1
Orlando to Houston Hobby 5 4 -1
Orlando to Long Island 6 5 -1
Orlando to Manchester 4 3 -1
Orlando to Providence 6 5 -1
Orlando to Raleigh/Durham 4 3 -1
Philadelphia to Chicago Midway 8 7 -1
Philadelphia to Tampa Bay 5 3 -2
Phoenix to Baltimore 4 3 -1
Phoenix to Birmingham 1 0 -1
Phoenix to Burbank 8 9 1
Phoenix to El Paso 7 6 -1
Phoenix to Houston Hobby 5 4 -1
Phoenix to Los Angeles 13 12 -1
Phoenix to Oakland 7 6 -1
Phoenix to Oklahoma City 3 2 -1
Phoenix to Omaha 3 2 -1
Phoenix to Salt Lake City 8 7 -1
Phoenix to St. Louis 5 4 -1
Phoenix to Tulsa 3 2 -1
Pittsburgh to Chicago Midway 6 5 -1
Portland to Chicago Midway 2 1 -1
Portland to Las Vegas 4 3 -1
Portland to Spokane 4 3 -1
Providence to Chicago Midway 4 3 -1
Providence to Orlando 6 5 -1
Raleigh/Durham to Chicago 4 3 -1
Raleigh/Durham to Las Vegas 2 1 -1
Raleigh/Durham to Nashville 5 4 -1
Raleigh/Durham to Orlando 4 3 -1
Reno to Las Vegas 12 11 -1
Sacramento to Chicago Midway 2 1 -1
Sacramento to Las Vegas 9 8 -1
Sacramento to Ontario 11 10 -1
Sacramento to San Diego 13 12 -1
Salt Lake City to Oakland 5 4 -1
Salt Lake City to Phoenix 8 7 -1
Salt Lake City to Seattle 4 3 -1
San Antonio to Dallas Love 15 14 -1
San Diego to Albuquerque 3 2 -1
San Diego to Baltimore* 2 1 -1
San Diego to Chicago Midway 4 3 -1
San Diego to Oakland 16 14 -2
San Diego to Sacramento 13 12 -1
San Francisco to Las Vegas* 7 6 -1
San Jose to Los Angeles 13 12 -1
Seattle to Albuquerque 2 1 -1
Seattle to Las Vegas 4 3 -1
Seattle to Nashville 1 0 -1
Seattle to Salt Lake City 4 3 -1
Seattle to Spokane 4 3 -1
Spokane to Portland 4 3 -1
Spokane to Seattle 4 3 -1
St. Louis to Baltimore 5 4 -1
St. Louis to Chicago Midway 11 10 -1
St. Louis to Cleveland 2 1 -1
St. Louis to Las Vegas 4 3 -1
St. Louis to Louisville 3 2 -1
St. Louis to Phoenix 5 4 -1
St. Louis to Tulsa 3 2 -1
Tampa Bay to Baltimore 6 5 -1
Tampa Bay to Birmingham 3 2 -1
Tampa Bay to Hartford 2 1 -1
Tampa Bay to Nashville 5 4 -1
Tampa Bay to Philadelphia 5 3 -2
Tucson to Chicago Midway* 2 1 -1
Tulsa to Phoenix 3 2 -1
Tulsa to St. Louis 3 2 -1
West Palm Beach to Baltimore 4 3 -1
*Indicates flights that will return February 15, 2009
... View more
Evening, Anonymous!
Regarding Nashville's service reductions....I can understand you guys in Nashville are sensitive to service reductions. But let me be very direct about my disagreement with your comparison. American Airlines completely dismantled their sizeable hub at Nashville. Went from around 200 daily departures down to less than a quarter of that. Southwest's minor, and I do mean minor, frequency adjustments in January of '09 is like comparing the kid at day care that give your kid chickenpox to Typhoid Mary. Way, way overstatement. Nashville is losing two nonstop destinations on Southwest, both of which will retain onestop direct or connecting service, and a couple of other minor frequency adjustments. The promise of a return of nonstop service later remains, as does reinstatement of the reduced frequencies.
The important thing here is to understand that Southwest is actively working to match our schedule to Passenger demand--both by time of day, and by nonstop market. Markets that can't support nonstop service, if other itinerary options are available, are at risk in the current environment. However, this January adjustment has addressed the vast majority of the January/February issues, and we are busily re-assessing things for March. And May. And August. And November.......
Southwest has been an awesome, supportive, and faithful partner to the Nashville Metropolitan Airport Authority, as well as to the local Nashville communithy. This reduction is minor. Let's keep it in perspective. Please? Or no banana pudding recipe for you...... *grin*
... View more
Hey, guys! Taking a break from DNC coverage.....
PB, you ROCK. Thank you for all of your support!
Wes, that's never a goal of ours....but where markets are over-fared, when we get in and lower fares, the pie gets LOTS bigger and there is suddenly enough traffic for everyone. Perhaps not at the fare levels that the other guys want, but that's their problem. Hello, Southwest Effect!
nsx--you have no idea how much fun our job is. It takes a certain mindset--but it's like we're stealing from Southwest we enjoy what we do so much. Brian sent me your previous email and I do intend to write a blog post on the whole "underbuilding" concept. It's hotly under debate now and there are some very definite hard constraints that currently prevent us from doing a lot of it--but there are some other ways we can get around things to do it, and we certainly have in the past--and will do in the future, perhaps even more so. Stay tuned for a blog piece in a few weeks (and thanks for doing a greate job on flyertalk!).
Back to the speeches....irrespective of your political leanings, it's so much fun to watch these political spectacles just for their oratoracle value, or lack thereof. And yes....I am a communication geek!
Later...I'll be watching over the next few days and respond as I can.
Bill
... View more
Forgive me, Blogosphere, for I have sinned. I’ve been so wrapped up in a few other issues this past week that I completely neglected—well, actually, forgot—to prepare a blog post about our January, 2009 schedule, which went out for sale last Thursday. There are a lot of changes incorporated into that schedule, both frequency changes as well as changes to methodology (love that word—sounds so “consultant-ish”!). So, let’s dive right in! As lots of people have already noticed—and I have to admit, you media types and all of you guys on on FlyerTalk.com and airliners.net are incredibly observant!—we have a lot of changes in the January ‘09 schedule. The number of departures change in a whopping 98 roundtrip markets (including three, which get one MORE flight each!) compared to the November ’08 schedule. Still, I wouldn’t characterize any of these as huge strategic “statements” as only three markets have been completely discontinued (Birmingham-Phoenix, Nashville-Oakland, and Nashville-Seattle), and neither are there any completely new markets. We have made these changes to better align our flying schedule with our Passenger demand. The more interesting, schedule-geeky details are about how, and why, these reductions have been accomplished. From a scheduler’s standpoint, two things happen in every January Schedule. One, we go into winter weather, and flying times—the time it takes to get from point “A” to “B”—take the largest increase of the year. Two, we move into a traditionally slower traffic period (and January and February are two really sluggish months from an airline traffic standpoint), and that really kills flights that depart really early or really late. And you guys have told us—by your flying habits!—that you don’t like flights before 7:00 a.m., nor ones after 8:00 p.m. Our new schedule optimization “algorithm” (again, LOVE that word—sounds so educated!) allows us to move departure times around within individual markets with nearly surgical precision. We tell it we know about the earliest and latest desired flights in each market—literally, we tell the optimizer what departure times you guys want—and the resulting schedule is one that mirrors more closely than ever what you, our Customers, want. For the January ‘09 schedule we really took advantage of this new capability and made the earliest flights later and the latest flights earlier. The result: the vast majority of the flights that are trimmed in the January schedule would have departed in the 6:00 a.m. to 7:00 a.m. or 8:00 p.m. to 10:00 p.m. time frames. A hidden dynamic that’s driving this whole early/late thing is the fact that we’re not adding any new aircraft in the January schedule, so had we not slightly reduced our schedule, the longer winter flying times would have had the effect of spreading the first and last flights of the day into those time frames that we already know y’all don’t like. Yes, I may have “sinned” in my failure to communicate, but hopefully I can come up with suitable penance to make up for it. Maybe I’ll share my grandmother’s home-made Banana Pudding recipe with you….Nanny might roll over in her grave but trust me, it’ll win me your forgiveness (even if it will blow your diet for the entire last half of 2008)!!!
... View more
08-20-2008
09:44 AM
1 Love
Another vote for Indiana Jones from me! You'd look great in the costume....and no tonosorial alterations would be required. But one question...how good are you with a bullwhip?
... View more
Hey, Scott in MN!
Aside from making one snarky comment about the DL/NW merger--do they really think that two bricks float better than one????--I can't get specific about our future expansion plans, in Minneapolis or anywhere else. However, I can honestly tell you that Southwest constantly watches the competitive landscape for factors like air traffic generation, prevailing fare levels, facility availability, and general service levels in pretty much every airport in the nation, both those that we currently serve as well as those that we don't. As our competitors merge, shrink, and then subsequently pillage the travelling public, we are "burnin' the midnight oil" to make certain we don't miss any competitive opportunities. So stay tuned--you just never know what we might do!
Bill/Schedule Planning
... View more
08-04-2008
08:20 AM
223 Loves
We airline people sure love our acronyms! And here's one that the vast majority of my Southwest family doesn't (yet) know...AGIFORS SSP. AGIFORS is an acronym for a professional society that is dedicated to advancing the science and the application of Operations Research in the airline industry. The acronym itself stands for Airline Group of the International Federation of Operational Research Societies. The main group is divided into study groups that study individual areas for more detailed study, and the "SSP" at the end denotes the Strategic and Schedule Planning study group. Other study groups tackle such topics as Cargo, Crew Management, Revenue Management, and Airline Operations. Each study group under the AGIFORS umbrella meets once a year, with each meeting hosted by an aviation vendor, university, or airline. Previous sessions have been hosted by Boeing in Seattle, Cranfield University (a small aviation university) in rural Bedfordshire, England, and by a whole list of airlines scattered across the globe. This year, Southwest hosted the event (for the first time ever!) and treated the attendees to a little LUV.....Southwest style, of course! Attendees of AGIFORS study group sessions range from airline schedule planners and operations researchers to university academes to commercial aviation vendors. Attendees present to the group the results of their work on topics centering around creating efficient, "operable" airline schedules. This year, we had about 50 attendees from airlines and organizations on five continents. Presentations at this year's session included new techniques for "robust" scheduling (meaning creating a schedule that is not only efficient and attractive to Customers but is also "recoverable" should a major weather or airspace event disrupt aircraft flow around the network), maintenance "reachability" (designing an airline schedule that allows for minimal disruption in order to route aircraft for overnight, routine maintenance), and new thoughts in optimization airline schedules (presented by one of the SWA scientists that wrote our new Global Optimizer!). Now before all of you rush out to try and get the "No-Doze" concession at next year's study group session, you have to understand the audience at these meetings. Attendees can be categorized two ways: one, multiple-graduate-degree holders whose job is to do high-level airline mathematics in order to create better schedules, and two, those (like me) who are only marginally mathematically literate but whose job it is to implement better schedules--so folks in my "category" of attendees come to these sessions and feverishly try to learn all we can from the brilliant minds in the group in order to make our airline schedules better. You'd recognize us if you saw is. We're the ones in the session with sweat pouring off of our foreheads with smoking-hot pencils, taking notes at a feverish pace. During the study group session, the attendees took to Southwest's Culture like Paris Hilton takes to publicity. It took about a day of being at SWA's Headquarters to get the group "drinking the Kool-Aid." We told them, in advance, that the uniform of the day was casual. Shorts were perfectly fine. And they still showed up in business casual, or worse (TIES!!!! GASP!!!!) However, by day three, everyone was dressed in nothing "worse" than business casual--and we even had a few of the legacy guys in shorts and sandals. In the meantime, we treated the group to some good ol' Southwest fun--from a building tour (including a brief Herbie sighting!), to a hamburger cookout (thanks, Jaime and the Schedule Planning team!), to the conference dinner in our corporate campus eatery, "The Landing." Southwest's HDQ complex provided a truly unique, and memorable, venue. Why, you might ask, would airlines that compete like gladiators in a chariot race collaborate on how to solve the problems that we all share? It's simple, really. There are two reasons. First, at this, fairly theoretical level, there is kind of an academic camaraderie of scientific sharing going on. It's almost like the "publish or perish" mentality in academia--publish what you've discovered, but don't give away all the code. The presentations are never so detailed as to reveal proprietary corporate "secrets" but are detailed enough to share new thinking about old problems. And two, while airlines might be incredibly competitive from a marketing and financial standpoint, from a scheduling and operational standpoint it makes much more sense for us to share what we've learned. All of us are trying to operate as ontime as we possibly can, and we de facto have to plan "around' each other. If any of the airlines are way "below the curve" in ontime performance--it messes ALL of us up. So let's at least share the new thought processes....and let the operation deal with the reality. Gary Kelly, Southwest's Chairman, CEO, and President, provided the keynote speech to the study group, and condensing what he said, he told the group that in this operating environment, any airline that wasn't operating optimally--wasn't going to be operating at all, in the longer term. Southwest attends study groups such as AGIFORS to make certain that understand how to get to that optimality, and that we're as close to the cutting edge of the science of airline operations research as possible so that we can publish the most "robust" (love that word!) schedule for you. Even if I don't understand all of it. But I'm working on that!
... View more
Loves From