Southwest Airlines Community

Hi    You need your conformation number to check in.  Do you belong to rapid rewards?  If you do you  can log into your account and see your conformation number or you can call customer service at Southwest Airlines and they will look up your conformation number for you.  Another thing you can try, if you purchased you ticket with the Chase Southwest credit card look at your statement online and look at the "Southwest payment" for your ticket and you should see the conformation number.    Good luck!  ... View more

All all you have to do is ask.... They can not say no and they can not ask why you need to pre-board     "Prior to general boarding, preboarding is available for Customers who have specific seating needs to accommodate a disability, and/or need assistance in boarding the aircraft, and/or need to stow an assistive device. If you have a disability and require preboarding, you should request a Preboarding Document from the Customer Service Agent at your departure gate."   "The Preboarding Document serves as notification to our Operations (Boarding) Agent that you need to preboard. It's important to keep in mind those Customers who preboard may not occupy a seat on the emergency exit rows. Customers who have any other special needs related to boarding should speak with the Customer Service Agent at your departure gate."   "We realize that some Customers with disabilities require the assistance of the individuals they are traveling with, and we will allow a travel companion to act as an "attendant" and preboard with a Customer with a disability. In most cases, the Customer requires assistance from only one other person, and any additional family members or friends are asked to board with their assigned group. However, if a Customer needs assistance from more than one family member, then the Customer should be allowed the additional help." ... View more

Excess Baggage Each piece of baggage in excess of the free baggage allowance specified above that is not in excess of 62 inches (L+W+H) and 50 lbs. or less will be accepted for a charge of $75.00 per item one-way. Excess baggage which is also overweight or oversized will be charged excess baggage plus the applicable oversize or overweight charge. ... View more

Hotel transfers will once again be eligible for Companion Pass qualification, but only through March 31, 2017. ... View more

If your one-way ticket is more than $50.00 the credit will be used for that one way.... You can't split it... ... View more

From the Southwest Airlines home page when booking a flight click on "advanced search"  ... View more

Looks like.. No show policy only applies only to Wana Get Away fares.  You may be in luck!!! I would call 1-800-I-FLY-SWA.    No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation at least 10 minutes prior to scheduled departure of the flight. Customers who fail to cancel or change their reservations at least 10 minutes prior to scheduled departure or fail to board their flight(s) on any Wanna Get Away fare segment are subject to our No Show Policy. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all funds from the “No Show” reservation will be forfeited and may not be used or applied toward future ticket purchases. Reservations booked using Rewards points, Companion passes, and Reward seats are not included in this policy. ... View more

Did you spend what was need in the months required?    Example:   Spend $2,000.00 in 3 months and earn the 50,000 bonus points..... You need to call Chase credit card not Southwest Airlines Rapid Rewards and ask them to look at your account and they will be able to tell you if the points were earned and when they we transfered.    Good luck!! ... View more

Hi    You can only have one Companion at a time.  You have to take the first and then you can change the name on the Companion pass.   To reserve a seat on your 2nd trip you should book it in your friends name.     Good luck!    ... View more

If you purchased a Wana Getaway ticket and was less than 24hr ago you can cancel the ticket and request credit back to your credit card and rebook, or you are going to have to call 1-800-I-FLY-SWA for help ... View more

Carryon items are limited to one bag plus one smaller, personal-type item. Southwest Airlines limits carryon bag dimensions to 10x16x24 inches. All Customers and Employees and their items are subject to a thorough physical search.  ... View more

Carryon items are limited to one bag plus one smaller, personal-type item. Southwest Airlines limits carryon bag dimensions to 10x16x24 inches. All Customers and Employees and their items are subject to a thorough physical search.   I don't think you will have a problem..... ... View more

Hi   The points go back to your account!  No fees  ... View more

TSA does not require children under 18 to provide identification when traveling with a companion within the United States. The companion will need acceptable identification. ... View more

Baggage Allowance Southwest allows two (2) checked pieces of baggage per ticketed Customer. Size and weight limitations apply.   Excess Baggage Each piece of baggage in excess of the free baggage allowance specified above that is not in excess of 62 inches (L+W+H) and 50 lbs. or less will be accepted for a charge of $75.00 per item one-way. Excess baggage which is also overweight or oversized will be charged excess baggage plus the applicable oversize or overweight charge.   Sports Equipment - Baggage Allowance Any of the items listed below may be checked in substitution of one piece of the free Checked Baggage allowance for each Passenger at no charge on a one-item-for-one-bag basis. If the item of sporting equipment exceeds 50 pounds in weight or 62 inches in size (outside length plus height plus width), excess weight and size charges may apply.     Snow ski equipment, including skis or snowboards, ski boots, and ski poles: including one pair of skis or one snowboard, one set of poles, and one pair of ski/snowboard boots encased in a container(s) acceptable to Carrier. When substituting ski equipment for a free bag, Southwest Airlines allows up to two bags (containing one set of snow skis, ski poles, and ski boots) to count as one item, even if they are packed and tagged separately. Note: Snow ski equipment will not be subject to excess size charges. However, excess weight charges may apply. ... View more

Have you earned 110,000 points in 2016 or 2017?  To earn the Companion Pass you need to earn 110,000 points in one calendar year.  ... View more

Hi   I would cancel the reservation and rebook. You have 24hr to get a full refund to your credit card. ... View more

Sorry for the last post   Minors under the age of 18 are not permitted to fly unaccompanied (without an adult, age 18 or older) on international flights or any itinerary that includes an international flight. If a minor is traveling with an adult, they must be listed on the same flight itinerary. Learn more about our Unaccompanied Minors policy. ... View more

Children ages 12 and older are allowed to travel independently. However, we encourage parents to decide whether their children are capable of and comfortable with:   Negotiating all airports Going through the checkin and boarding processes Following crew members' instructions Dealing with possible flight disruptions that may arise If not, they strongly discourage allowing these Young Travelers to fly alone.   ... View more