Southwest Airlines Community

abbeynormal

We all know to check in 24 hours ahead, but as A-List Preferred you are "already" checked in. How is the order determined? For example, you are the first one to make a reservation for a flight as business select. Does that mean you are A1? Or you make a wanna-get-away reservation, and as the first one to make the reservation, are you A16?

abbeynormal

I've been flying SWA for almost 47 years, and I've seen lots of changes - most of them good. Often get "canceled" service on short flights (more than 176 miles) due to weather. So what happens to my business select drink coupon? The reason I saw "canceled due to weather" is in multiple instances, there wasn't any weather, and it appears that the service was "canceled" either because the captain or crew didn't want to perform in-flight service. The other item I noticed about this is that it appears to happen when the crew is not Texas (Dallas or Houston) based. Why can't I use my coupon on another flight since it was "canceled" at the discretion of SWA? In theory, they could cancel every in-flight service and never serve. There has to be a solution

abbeynormal · ‎08-01-2022

I've been flying SWA since 1977 and qualify for the companion pass - I totally understand the companion cannot board with the business select and it makes perfect sense. I've watched too many companions board and then sit in the exit row. This should not happen because the folks that pay for business select and not their companions get the options on where to sit. SWA can help stop this by having the gate agents announce that you board where your boarding pass says and not let people board out of order. When that little bell goes off the name and boarding group pops up. If someone is B or C trying to get in the A group move them aside. It's not hard and if all gate agents start announcing line up in numerical order, it won't take long for everyone to get the idea and when someone tries to sneak in when they get busted it will reinforce - line up in numerical order.

abbeynormal · ‎09-16-2019

It is my understanding that boarding is done in numerical order so if you get on the plane and someone "saves" a seat - since there is no "official policy" there can be no "official seat saving" written or not and as I understand it you board with your number and if there is a seat you want to sit in and it is not occupied by a handicapped person (pre-boarder) then you can sit it in - there is no discussion. The person "saving" the seat can accept it or move. At 6'5" I will no longer move past a seat I want to sit in because it is saved for someone boarding after me.

Southwest Airlines Community

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Re: Saving Seats Problem - Here is what you can do

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