04-09-2024
01:29 PM
04-09-2024
01:29 PM
@epcot wrote:
I don’t think they’ve ever officially revealed, but the easiest for WN to calculate is likely status tier, then fare group (possibly using the underlying fare classes), then time of ticketing. This prevents having to make any external calls to a CRM or such
Maybe they could do a quarterly update to everyone's "ranking" I agree it would be an effort to poll the system every day for those positions.
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04-08-2024
11:42 AM
04-08-2024
11:42 AM
@abbeynormal wrote:
I've been flying SWA for almost 47 years, and I've seen lots of changes - most of them good. Often get "canceled" service on short flights (more than 176 miles) due to weather. So what happens to my business select drink coupon? The reason I saw "canceled due to weather" is in multiple instances, there wasn't any weather, and it appears that the service was "canceled" either because the captain or crew didn't want to perform in-flight service. The other item I noticed about this is that it appears to happen when the crew is not Texas (Dallas or Houston) based. Why can't I use my coupon on another flight since it was "canceled" at the discretion of SWA? In theory, they could cancel every in-flight service and never serve. There has to be a solution
Take a screenshot of it and ask nicely on your next flight.
You won't be able to get your old boarding pass if your next flight is several days later so you'd need to take a picture of it in case the FA asked to see it.
So no guarantee on this but I've had it accepted many times this way during the paper boarding pass times. We'll have to see how it evolves with electronic passes and tickets.
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01-06-2024
07:54 PM
01-06-2024
07:54 PM
guess is that if you call southwest and say you would like a refund, they will tell you that there is no policy on seat saving and tell you that you could have sat in that seat. It's several years after your post and the same seat saving is still being done today. At this point, I do not think it will ever change. Southwest got their money and that is where they stopped caring.
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@Toyguns67 assuming ticket is purchased and companion added at least 36 hours ahead of departure you will receive sequential boarding positions. *Excluding Business Select fares
--TheMiddleSeat
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