Southwest Airlines Community

Wouldn't this cause for someone to get bumped if the flight is full? ... View more

Might I suggest that you review FEDERAL LAW before posting such comments as recommendations to Southwest? ... View more

My son was just boarding his delayed flight from Dallas, TX to  to return to his Navy air station in San Diego. Him and another service member neither in uniform, went to board when military was called after priority boarding. The service member in front of him clearly white, showed his military ID and ticket was scanned and he was allowed to board. My son right behind him , who is half white half Hispanic has dark hair showed his military ID and the attendant told him he could not board and needed to return to B 42 position to wait to board. I have never heard of such utter disrespect for our service members , but also the utter display of prejudice that occurred . I am appalled at the gate attendants hatred and disrespect. attendant  was at Gate 2 Dallas Lovefield airport Dallas to San Diego departure at 10:25 (delayed) originally supposed to depart at 10:05 12/29/22. I want answers!!!  ... View more

@ronnyradio wrote:   Geez, what was the purpose of this? Do you work for SWA or just an apologist? Obviously the OP knows that a ton of people love SWA but it does't work for him and his group and their policies (idiotic in his opinion) have cost them 700K annually. SWA should know this - and now they do. I'm skeptical that if this group has been traveling in the past that they don't already have go-to airlines, so it wouldn't be accurate to say all of their travel was in play necessarily - anyway, the policies that "cost" $700k in this case have earned Southwest much more from the many customers ( >120 million annually) that have embraced their way of doing business.   That said they would always hope for a few more, and setting up this community is one path to help people new to the airline or infrequent travelers to gain a comfort level and become repeat customers.    The OP didn't seem to be very interested in adapting to the system or learning any alternate approaches though - why did he post here if not to get some sort of feedback or audience?         ... View more