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05-28-2019
03:37 PM
I agree with @dfwskier on this one. I wouldn't be optimistic. That's also an expensive wagon so you should be aware of damage waivers in the event that it is somehow accepted as a "stroller".
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05-28-2019
03:31 PM
05-28-2019
03:31 PM
@chgoflyer wrote: Canceling flights is never better for any carrier's bottom line. +1
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I'm another customer so don't have insight on the next hiring window, but when the positions post you will find them on the Careers at Southwest page. Scroll down almost to the bottom of the page and look for the "Flight Attendants and Inflight Operations" section. There is also a page to "Join the Talent community" to indicate your interest. Good luck!
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05-24-2019
12:52 PM
2 Loves
AS mentioned by @dfwskier the terms and conditions will have the official maximum timing for posting of the points. In *my personal experience* the points typically post to my Southwest Rapid Rewards account less than a week after my Chase credit card statement date. Nothing happens with points until after your credit card statement closes. Look on the back of your personal credit card to see if your Rapid Rewards account number is on the card. If it's not there or if it's not the same Rapid Rewards number you see when you log in to your Southwest Rapid Rewards account then give Chase a call. Chase will also confirm the ythe Southwest Rapid Rewards number that they have on file for you. My understanding is that if your Rapid Rewards number is not provided when you open the credit card account that a new Rapid Rewards account will be created.
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First, thank you for your service. As a fellow veteran and a Southwest customer *my personal opinion* is that the above suggestion is not something I would want to see implemented. On a personal level I'm proud of my service but I don't feel like I'm owed anything from Southwest for it. From the Southwest perspective it seems like it would add all sorts of confusion during boarding. For example the last thing I'd want is for gate agents to have to look at your DD-214/retired military ID/veteran designation on your driver's license/whatever and have to make a call about whether to let you jump in. Also there are millions of us in the population so I imagine there are multiples of us flying on any given Southwest flight.
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*In my personal opinion* as another Southwest customer and a holder of a Southwest branded Chase card I don't think this is a good idea. Priority card holders already receive reimbursement for 4 Upgraded Boardings per card account year and folks travelling even more frequently may already have A-List status. From the Southwest business model perspective I don't see any benefit and from the customer perspective it has the potential to add confusion to the boarding process.
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The release dates are subject to change and this one has changed several times. As another customer I don't know if this will change again, but the current release wording is as follows: "We are currently accepting air reservations through November 2, 2019. On May 30,2019 we will open our schedule for sale through January 5, 2020. This date is subject to change! Please check back frequently." Here is the source page to see if the date changes: https://www.southwest.com/air/flight-schedules/index.html
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I know the terms & conditions provide a buffer period but here's the typical timing for my account: Chase side: Go to "Rewards" section, click "Details", click "See rewards history", click on the statement period (i.e. April 29th) and there are three rows of values: + 2X Pts for Southwest purchases #x + Points earned on all other purchases #y - Total Rapid Rewards transf. to Southwest #z Southwest side: Go to "My Rapid Rewards" section, click "Recent Activity", click "View all activity", then I see a row with the following label: Credit Card Rapid Rewards Credit Card 04/30/2019 + #z points I'm another customer so sharing the path and typical timing that I see. It's usually a one day lag *based on my personal experience* between the dates for the Chase and Southwest handoff. Your Rapid Rewards account number should be on the back of your personal credit card. If it's not the same number you see when you log in to your Southwest Rapid Rewards account then that is the problem. If you call Chase you can also ask them to confirm the Southwest Rapid Rewards number that they have on file. It will be a huge help for others if you're able to share the root cause and resolution back here if you are so inclined to do so.
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05-21-2019
04:12 PM
2 Loves
@mrschmidt07, double checking to see if you've been in touch with the "Customer Relations Department" they are available on Twitter and by phone, but my approach for something like your situation would be to get in touch in writing (either a letter or using the online email contact form, see the "Contact Us" page for those options.).
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@paulhmorin wrote: Have accrued over 6000 points but no indication on Southwest....Have received the 30,000 from Chase but nothing on SW. Double checking my understanding of what you posted, have the 30,000 bonus points posted to your Rapid Rewards account on Southwest.com?
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I recommend that you get in touch with Southwest -- click on the Contact Us section at the bottom of the forum pages for options. The email option may be your best bet if there are long hold times given you are traveling in July. As you are on an international itinerary you will probably need your ticket name to exactly match your passport name and you will use your passport for security at the airport.
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One additional thought is to try the chat function within the Southwest app. The only time I used it there was a queue of 2 in front of me that almost immediately cleared versus an extended projected hold time on the phone.
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05-20-2019
04:10 PM
1 Love
@quianauia here is the wording on the "Check Travel Funds" web page: "Travel funds from unused or canceled flight reservations have to be used by the originally ticketed passengeron those reservations. That means your Southwest travel funds are all yours (sorry, Mom)."
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05-19-2019
11:10 AM
1 Love
...yes, and the next release date for this pending iteration of the schedule has already changed several times.
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05-18-2019
09:10 PM
05-18-2019
09:10 PM
@bergie2 you should definitely file a lost item report. And include the serial number if you have it as others here on the site have reported good news when doing so. Here is the link to file the report: https://live.nettracer.aero/southwest-paxview/lostandfound/landing.do
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You should be able to log in to your Chase account and select to view "all transactions". When I do that in the Chase mobile app all of my payments and credits are red while all expenses are blue. Then scroll and review all of the red transactions. My $75 travel credit is labeled "TRAVEL CREDIT $75/YEAR".
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05-18-2019
11:16 AM
1 Love
Glad to hear! Hopefully you also able to send feedback directly to Southwest (this forum is mostly customer to customer) -- here is a link for Submitting a Customer Service Compliment.
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@shyanvz98 I'm another customer like you, this is the specific wording I found on the Southwest Customers with Disabilities page (bold emphasis added by me): "A Customer traveling with an animal(s) that is unable to be accommodated in the space of a single seat may be required to purchase an additional ticket or rebook onto a later flight. The additional seat is not eligible for a refund after travel." When you navigate to the page look on the left side to click on the "Trained Service Animals" link to find additional detail. The quote I included is from that page.
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@miakook have you looked over at the Careers at Southwest page? If you scroll to the bottom of the page it will show you the number of current job openings in each job category. You may want to start there. One thought that comes to mind when I read your post is that it may help for you to identify the skills and type of work that you most enjoy. It can be as simple as knowing that you like to work with numbers or you like to fix things with tools. During my time interviewing and hiring folks I've had the opportunity to meet several folks able to articulate what they did not like about their current job -- they knew what they didn't want. When I asked what they did want I was sometimes met with a blank stare... and I never hired anyone in that camp.
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05-17-2019
12:15 PM
I've never had a problem getting a gate pass, just be sure to bring your government issued identification to present at the counter and at security.
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Even without the sign up points the Priority card pays for itself if you fly at least once per year due to the $75 flight credit and the 7,500 anniversary points credit. The reimbursement for 4 Upgraded Boardings and anything else is gravy.
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05-16-2019
03:17 PM
1 Love
I don't think it can hurt to write to Southwest to ask if you can opt-in, the worst they can say is no. If you click on the "Contact Us" section at the bottom of the page there is an email option link. It's also worth taking a look as others in the industry have different policies. This blog post (the author was just highlighted on the Southwest blog for her trip to Hawaii) includes a summary: https://tripswithtykes.com/unaccompanied-minors-your-complete-guide-to-each-airlines-policies-fees-rules/ Edit: Typed as I wait with my youngest, 11, for her after school lesson so I understand your concern.
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05-16-2019
03:05 PM
05-16-2019
03:05 PM
@sethisaballer wrote: Hi all, I think I am going to apply for the Priority Card. ....Do you guys still think it is worth it? My short answer is yes! If you fly Southwest at least once per year then I value the annual card benefits as easily greater than the annual $149 fee.
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I concur with @DancingDavidE, and it will be the same with your $75 Southwest annual travel credit. You could book a flight immediately when you receive your new card and the travel credit should automatically post to your credit card account within a short time period of when the ticket charge posts to your account..
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I think this is the link that @DancingDavidE meant to include. I find it easiest to click on the list view and work from there.
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05-15-2019
12:37 PM
3 Loves
Most of us here are other customers like you -- Southwest has a page here with information on how to submit a suggestion or a complaint. Key content from the linked page: "Please reach out to our Customer Relations Department via Twitter (@Southwestair), or call us at 1-855-234-4654 so we can give your feedback the time and consideration it deserves."
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05-14-2019
08:50 AM
3 Loves
This is the link for the Southwest page for Group Travel Services: https://www.southwest.com/html/air/business-groups/group-travel.html As noted on the page, it is for groups of ten or more. On the normal Southwest booking page you can select to book tickets for up to 8 adults in one reservation.
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@Eborden12 wrote: So......I recently tried to use funds from a cancelled, non-refundable ticket. The original purchase date was September 7, 2018. I tried to book and use the $121 for a flight on September 12, 2019. I tried this on May 12, 2019! The agent told my I couldn’t use those funds to book my flight......is that fair? I’m pretty upset by these policies. Yes I know that there are “no cancellation fees” on SW, but I’m poised to lose $121. That to me is my cancellation fee! Two thoughts from a fellow Southwest customer: As @franktravel mentioned you need to complete your travel within one year of the original ticketing date. Are you able to travel a week earlier? "...is that fair?" <---- in my personal *opinion* yes, I think the Southwest policy for Wanna Get Away fares is fair. Why? Because they let you change on a non-refundable ticket without assessing a change fee. And it's part of the reason I do business with Southwest.
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From a mathematical perspective the easiest benefit to quantify is the bump in the earning bonus from 25% to 100% on your qualifying flights. There is also theoretical quantifiable benefit to the "Free inflight WiFi" if it worked as advertised. Other quick thoughts. I think it's implied that you are considering other carriers, so it really depends on schedule convenience, your experience with Southwest versus the experience you'd get elsewhere, pricing, etc.
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05-10-2019
08:29 PM
2 Loves
@bec102896 wrote: @dcbeltran if your companion has points you could use those as well to buy your ticket then add the companion. Hope this helps! Blake ^ ^ ^ ^ this ^ ^ ^ ^ is the beautiful part of the Rapid Rewards program and the Companion Pass. Points can be used to book travel for anyone, to include the Companion Pass holder, who can then add their companion to the reservation.
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