Southwest Airlines Community

The search function on the Southwest Media site is a treasure trove of information!  I'm also a fan of the Investor Relations page that contains all of the annual reports.   @BigBert10 wrote:   I am curious as to how Southwest started service at SFO. When did Southwest start service at SFO and how big were they then? Click here and here to see the announcements from 2001 and 2007 as both articles talk about the "why" of Southwest entering and leaving and entering SFO.  They are both very good reads and provide great context that I think you're looking to find. @BigBert10 wrote:   But why would they fly to SFO when OAK and SJC are right there?  A quote from the second article and then I'll share my personal experience about having DCA, IAD, and BWI available here in Washington, DC.   The quote: "Similar to the Washington, D.C., metro area where we serve Baltimore/Washington International and Washington Dulles International; or the Los Angeles area where we serve LAX, Ontario, Burbank, and Orange County; or the Boston metro area where we serve from Providence, RI and Manchester, NH; the Bay Area is large enough to support complementary service from three airports," Kelly said. "We've never questioned that."   I personally LUV that I have access to three airport options.  DCA is the best for me, I can get there on the Metro (our subway) in 20 minutes (that's door-to-door time for me if I have perfect timing).  It's really, really convenient for me.  Southwest operates out of IAD though we usaully only use it for international flights on other carriers.  I think it's really convenient for the folks in Virginia as they don't have to fight traffic to get in near the city to make it to DCA.  BWI is also a great option for us even though it takes the longest for us to get there.  I'll pay a price premium to fly out of DCA (shhh, don't tell Southwest), but there are more flights available out of BWI so sometimes it makes sense for us to make the trek out there (for example this summer we are flying to BWI because it's a direct flight and it was significantly less expense than flying to DCA -- there are 5 of us making that trip so it adds up!)   Long answer, I hope it helps!   ... View more

Got it. It does look like daily nonstop service is on the schedule between ISP and FLL through June 8th, then the week of June 9th is changes to weekly nonstop service (click here).   I don't work for Southwest so I don't have insight as to whether this is a seasonal change (the daily nonstop service could return during different parts of the year), a test to see if there is a change in demand, a permanent change, or totally unrelated to service to nonstop FLL.  Airline schedules are complicated and it would be fascinating to observe the Southwest process!   I did a quick search to see if I could find any press releases or news articles about the direct service from ISP to either airport and came up empty.  I am often able to find announcements about destinations but not this time.   If you are so inclined you may want to send Southwest a note with your thoughts about nonstop service from ISP to FLL, this is the link with contact options to submit a suggestion: https://www.southwestaircommunity.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244   Safe travels!   ... View more

@j_antman good timing.  There is a flash sale now, ending tomorrow: https://www.southwest.com/html/offers/clicknsave_nonstop_sale_190423.html   These are the terms listed at the top of the page:   "Book by 4/25. 21-day advance purchase required. Nonrefundable. Seats, travel days, and markets limited. Blackout dates apply. Fares valid only on nonstop service, unless otherwise indicated. Continental U.S. travel valid 4/23/19 – 6/12/19 and 8/20/19 – 10/31/19. Interisland Hawaii travel valid 5/14/19 – 10/30/19. Travel to/from San Juan, Puerto Rico valid 9/4/19 – 10/31/19. Points bookings do not include government fees from $5.60 per one-way flight." ... View more

Yes, see this thread.  The latest report there is that the link worked when the tried again. ... View more

If you don't have a child fare and you don't want to wait until you get to the airport one additional option is to initiate a chat with Southwest from within the app.   Safe travels! ... View more

If you click on the "Contact Us" link on the bottom of this page then you'll also find the ways to put your request for follow up in writing.   The "Email Us" link will launch a pop up that you'll submit through the web page.   A snail mail address is also listed:   Southwest Airlines P.O. Box 36647-1CR Dallas, Texas 75235 ... View more