Southwest Airlines Community

That’s exactly what happened. Bags arrived in STL about 7 or 8 hours after we completed our drive back. Called the baggage claim line, provided confirmation number, and they shared which flight and when they’d be arriving.  After seeing the chaos that was Denver baggage claim before we left, I am more than pleasantly surprised that we had all four bags back to us within 24 hours. Amazing job. ... View more

Taking a shuttle to a hotel half way down Peńa will cut the cost of the Uber/taxi.  ... View more

UPDATE ON MY LUGGAGE. I arrived at the airport today 12/26 at 3am to ask about my luggage and turns out, it arrived in San Diego. As for us, another cancelled flight and nothing leaving Denver today. Family is on the road from Cali to pick us up. 🥺 ... View more

Actually, a computer automatically rebooks people on to the next available flights with available seats. It happens without the intervention of a person. Using   confirmation numbers  passengers can see their new flights via the app or via southwest.com. RR members will be able to see the new flights upon logging in to the website..   Also don;t assume that if the new flight is less than 24 hours out, that you will automatically be assigned a boarding position concurrent with the rebook. That does not always happen ... View more