Thank you for taking the time to provide this information to me. I was contacted yesterday that the item was found, and I will be reunited with it on Friday. I have been so impressed with Southwest's procedure for lost items; I have been consistently updated as to their progress - and appreciate everyone who has been supportive!
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Thank you for taking the time to comment on my post, I really appreciate it. You were so right, patience pays off; I received an email yesterday saying my item was found - it will be arriving my home on Friday. I can't be more pleased with the way Southwest supported me through this!
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04-18-2024
04:05 PM
04-18-2024
04:05 PM
Hello, I left my laptop at Gate C31 in Denver on Monday evening, April 15. I was told by the Santa Barbara baggage claim employee to contact a supervisor at Denver baggage claim office at 303-214-2332, as they have the laptop. I opened a lost report, #2019049, and provided the description and serial number. I have left several messages, can someone please contact me? Thanks!
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