So, they should fix that problem rather than getting away with the whole system and penalizing everyone right?
... View more
For additional context, I've been a loyal Southwest airlines customer for well over a decade now. With my last employer, a large international technology integrator, the main reason virtually everyone in the company flew Southwest Airlines was the way open seating worked. The same is true for the vast majority of other industry professionals I know and collaborate with outside of my previous employer across the west. At a minimum, I think we are all likely to just go back to finding the best overall flight option across airlines rather than going to Southwest Airlines directly. How does removing one of the key things that makes you different when you have a loyal customer base make any sense?
... View more
08-13-2024
01:20 PM
4 Loves
Anyone else thinking they won't be flying Southwest anymore because of this change to get rid of open seating? I've maintained accounts with a couple of other airlines, but do 90% of my flying with Southwest. This is largely due to my preference for the open seating though. I just cannot wrap my brain around this decision.
... View more
Loves Given To