As the world continues to respond to the Coronavirus (COVID-19) pandemic, Southwest Airlines remains steadfast in its commitment to support the health and well-being of our People and our communities. Since March, Southwest has put our Heart in Action by responding to the crisis in meaningful and authentic ways. From donating our unused inflight snacks and beverages to Feeding America food banks to supporting over 100 charities across the country through the LUV Classic, and even engaging our Customers in a giving campaign—we’ve been able to show our LUV through several COVID-19 response initiatives.
Over the summer, Southwest had an opportunity to partner with the Hawaii Emergency Management Agency by providing transportation to Hawaii for more than 120 nurses. These courageous medical professionals traveled to Hawaii to relieve local hospital employees. This relief effort is an important component of the state’s COVID-19 response plan to ensure hospitals can continue to provide high-quality care to patients.
In true Southwest fashion, our Employees didn’t disappoint in welcoming and honoring these amazing heroes. Our Teams at Oakland International Airport (OAK) and Daniel K. Inouye (HNL) created a unique gate experience for the nurses as they boarded and landed. They also broadcasted a special message at the gate celebrating the nurses, even creating signs with well wishes. We’re proud to support those on the frontlines of this health crisis who share in our mission to build thriving and resilient communities across the country. Whether in the air or on the ground, we believe community is more than a place—it’s at the Heart of what brings us together.
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It’s been more than a year since Southwest Airlines' service to Hawaii began. Since that historic first flight, Southwest has continued to expand our service and we’re thrilled to serve the Aloha State. Southwest flies to and between the Honolulu (HNL), Lihue (LIH), Kahului (OGG), Kona (KOA), and Hilo (ITO) airports. Each island has unique landmarks and attractions to explore. On the flight to or between islands, take a look out your window to admire the glittering blue of the ocean or your bird’s-eye view of the colorful flora and fauna. Between the beautiful beaches and the lush green parks dotting the islands, experiencing the rich cultural and environmental landscape of Hawaii is an unforgettable experience.
Hawaii makes for a beautiful vacation getaway, but more than one million people call the Aloha State home. They are experts at making sure guests of Hawaii know how to respect the land and understand the potential danger the natural beauty of the islands can cause if not approached with safety in mind. To make the most of your trip while being mindful of the culture and environment, check out some helpful tips below!
Health & Safety during COVID Times
As of Oct. 15, 2020, all passengers age five and older who show proof of a valid negative COVID-19 PCR test from a State of Hawaii approved Trusted Testing Partner taken within 72 hours of boarding the last flight of their journey to Hawaii will not be subject to the State of Hawaii’s 14-day traveler quarantine rule. As well, please remember to always be a good visitor and adhere to mask and social distancing guidelines. For more information on traveling to Hawaii, visit here.
Land Safety and Cultural Respect Tips
The state of Hawaii has a diverse environment that includes active volcanoes, white-sand beaches, expansive state and national parks, and more. There are actions you can take to keep both you and the environment safe during your visit to the islands. From spending a day sunbathing on the beach to hiking through a national park, dressing for the weather and activity is important! Land Safety Video
A central custom for the people of Hawaii and visitors is asking permission before entering a space. By hiking or exploring only public, established paths, you can show cultural respect and do your part to maintain the beauty of Hawaii. Follow the mantra, “take only photos, leave only footprints,” during your visit to respect the plants and animals that call Hawaii home. Culture Video
Ocean Safety Tips
Pictures can’t do justice to the beauty and majesty of the beaches of Hawaii. As entertaining as the beaches can be, it is important to acknowledge ocean conditions and remember to stay safe during your trip to the shore. Look out for potentially dangerous ocean conditions, like rip currents, shore breaks, and rocks. Pay attention to posted signs about ocean conditions and refrain from swimming or surfing on days when the water is unsafe. When you’re in the water swim with a partner or stay within eye-sight of a lifeguard. Ocean Safety Video
Take the Pledge
Your trip to Hawaii is sure to be a great one, full of beauty, relaxation, and fun. The small steps you take during your visit to the Aloha State can keep you and the environment safe. Before your trip to the state of Hawaii, Southwest encourages you to take the Pono Pledge to learn how to safely, responsibly, and respectfully enjoy the environment. Our efforts to respect the culture, environment, and people of Hawaii can mean the conservation of the natural beauty of the islands for generations to come.
**Videos shot prior to March 2020
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As you may recall, last week Southwest announced our initial four airports in the Hawaiian Islands: Daniel K. Inouye International Airport in Honolulu (HNL), Kahului Airport on Maui (OGG), Lihue Airport on Kauai (LIH), and Ellison Onizuka International Airport on the leeward side of The Island of Hawaii (KOA). Today, we have more news about Southwest’s intended service plans for Hawaii.
The initial gateway cities that will offer nonstop service (pending required regulatory approvals) to Hawaii are:
Mineta San Jose International Airport (SJC)
Oakland Metropolitan Airport (OAK)
Sacramento International Airport (SMF)
San Diego International Airport (SAN)
While we aren’t yet ready to share specific nonstop routes or other flight details, please know those details will be reflected in the flight schedule that would publish following our ETOPS authorization from the FAA to operate Hawaii service.
Southwest President Tom Nealon made these announcements this morning at a community meeting with Hawaiian tourism, civic, and government leaders. He shared Southwest’s eventual interisland flights would come following the initial ramp-up of operations across the state’s four principal airports.
“Our plan for Hawaii requires us to share these initial details now so that our facilities in the airports will be ready for all that we intend to offer,” Nealon told a gathering at the Hilton Hawaiian Village in Waikiki.
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Today, Southwest Airlines announces our intent to serve Honolulu, HI (Oahu); Kahului, HI (Maui); Kona, HI (Island of Hawaii); Lihue, HI (Kauai). While we do not yet have details to share on exact dates or routes, they do represent our initial footprints and top priorities for the soonest service in the State of Hawaii. Fun fact: did you know each island has its own personality? Oahu can energize, Maui will captivate, Island of Hawaii inspires, and Kauai just might rejuvenate you. There’s so much beauty to discover on each of the destinations—which island are you the most excited to explore? Or, for those Hawaii regulars, which location is calling you back? Additional details will be coming soon, so continue to check back for announcements on mainland gateways, future schedules, and more! Mahalo!
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More than 350 children are getting a Christmas that many thought would never happen thanks to the kindness of Southwest Airlines, Love Field, and other airport tenants as they got a chance to be part of the first ever Wings Over Wishes event.
We recently hosted nearly 100 families at TOPS where the Runway Café was transformed into a scene straight out of a holiday movie. Kids and their families had a special opportunity to have breakfast with Santa and Mrs. Claus, dance to some fun Christmas music, playing games, and much more. But, what made this event so special was the incredible donations that helped make sure our Love Field neighbors were not forgotten this year.
Southwest, as well as the City of Dallas Department of Aviation, and various Love Field tenants donated thousands of dollars to buy Christmas gifts ensuring children received the Christmas they dreamed about. “Santa’s Workshop” was filled with every Christmas wish imaginable. From baby dolls and remote control cars to bicycles and skateboards, Employees across Dallas Love Field joined together to ensure families who would have otherwise gone without had a tree full of presents.
While the event took months of hard work and planning, it was truly an example of the magic that can happen when we all work together for a common cause. We know the holiday season is one of the times the Southwest Servant’s Heart shines the brightest so we’d love to hear your comments below with how your work group is impacting your local community by spreading holiday cheer.
Wings Over Wishes was made possible thanks to the Love Field Centennial Committee. This group, made up of tenants of Love Field, is counting down to our home airport’s 100th birthday. Every month until October 2017, the group will host an event helping the city celebrate the incredible benefit Love Field provides the City of Dallas and the region.
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Southwest is engaged in an exciting campaign to secure authority to provide nonstop service between several Florida cities and Cuba. We need YOUR help to make it happen!
On Wednesday, March 2, Southwest filed an application with the U.S. Department of Transportation (DOT) for approval to serve Cuba with nonstop flights from Ft. Lauderdale, Orlando, and Tampa.
Our 45-year history of lowering average ticket prices and stimulating travel in the markets we enter speaks for itself, but we still need YOUR help to win approval for our flights. While we aren’t the only airline vying for these routes, we carry more Florida travelers every day than any other airline and we are the only low cost airline with nationwide reach and a coast-to-coast domestic network. With our high-frequency service to a total of 86 domestic cities across our network, we have the ability to provide numerous cities in our system with convenient, one-stop service to Cuba, all with the legendary Customer Service only Southwest can provide.
As part of the effort to bring low-fare competition and Customer-friendly travel options to Cuba, Southwest is asking Customers to take action and initiate their personal Countdown to Cuba by visiting Southwest.com/Cuba. The site provides additional information on our application and an opportunity to sign a petition in support of Southwest's proposed Cuba service.
Let the Countdown to Cuba begin!
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