At Southwest, we are committed to doing the right thing by our People, through our Performance, and in service to our Planet. Our commitment to being a good global citizen is evident in our purpose as we responsibly engage the world around us. Whether it’s supporting the needs of our Employees and Customers, giving back to the communities where we live and work, or working to protect the well-being of our planet for generations to come—all of this helps to create the Southwest citizenship story.
Today, I am proud to share that the 2019 Southwest One Report is live! The annual One Report truly helps tell our story by showing Southwest’s impact on our Employees and Customers, the economy, and the environment. Our holistic reporting approach allows us to capture key events and milestones from the previous year through three areas: People, Performance, and Planet.
This year, we are especially excited to time the One Report launch with Earth Day to further celebrate our conservation efforts. We know doing the right thing is about being good environmental stewards, and what is good for our business is also good for our Planet.
What are you waiting for? Check out the 2019 One Report and share it with your friends and family!
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One of the best ways Southwest Airlines celebrates our “Southwest Story” is through our annual One Report. Today, we are excited to announce the release of the 2017 Southwest Airlines One Report , which highlights financial performance, citizenship efforts, and key events that occurred for Southwest throughout the past year.
The One Report is our opportunity to celebrate Southwest’s dedication to the triple bottom line of Performance, People, and Planet. Highlights from the 2017 Southwest Airlines One Report include:
Ranked No. 1in Customer Satisfaction by the U.S. Department of Transportation (DOT)*
Celebrated 45 consecutive years of profitability
Returned approximately $1.9 billion to Shareholders through share repurchases and dividends
Gave more than $37 million total corporate monetary, in-kind, and ticket donations
Served more than 130 million Customers, an all-time annual record
Employees earned $543 million in ProfitSharing for 2017
Refurbished and resold more than 200,000 pounds of electronic equipment
Diverted 3,737 tons of waste from landfills through recycling and energy recovery efforts
Saved 8.5 million gallons of fuel in 2017 by refining our fuel planning calculations and flight planning procedures
To view and share the 2017 One Report with friends and family, please visit southwestonereport.com today!
*Source: Air Travel Consumer Reports. Rankings are based on complaints filed with the DOT per 100,000 passengers enplaned.
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