08-21-2020
04:37 PM
@ilvanhalen wrote: I'd say ALAMO is giving the runaround! I'd say you are correct. I've had problems with various car companies in the past, and have had to bird dog them to get my points. The car rental companies buy points from Southwest. Then they tell the airline how many points to hand out to a customer. It really is that simple. Since you apparently did this as a walk up, I presume you gave Alamo your RR number?
... View more
04-21-2020
12:21 PM
04-21-2020
12:21 PM
I suspect these points will be just like points you purchase, non tier and not CP qualifying. --TheMiddleSeat
... View more
03-03-2020
08:29 AM
03-03-2020
08:29 AM
I have had similar issues getting points through Alamo Car Rental. The last time I got the points automatically was January 2019. I took 4 more trips since then and have had to follow up with SW. I eventually get the points but only after contacting both Alamo and SW. I am still waiting for the points from a rental in early January.
... View more
12-11-2019
04:18 PM
1 Love
@Ron_jacobson wrote: I have been seeing the same delay with Alamo. I booked a car in January and I got the points posted the day after I returned from my trip. A rental in April took until June to get my points. And I have yet to see my points for an October trip and way too early to even worry about points from t thanksgiving rental. All I know is something happened since January 2019. Very disappointed Whenever I run into a delay in delivery of hotel or rent car points of more then say 3 weeks, I contact the firm and ask them to get on with it. That normally does the trick.
... View more
02-21-2019
06:48 PM
02-21-2019
06:48 PM
See this thread for an update: Error Message for recent Account Activity
... View more
@spacecoastbill wrote: The only way to rectify it is to go to assigned seating. That is not going to happen anytime soon. I disagree. While assigned seating may ultimately be the only real solution to some Southwest boarding issues, such as pre-boarding abuse, that's not true when it comes to seat saving. As has been suggested, a specific seat saving policy (allowing the saving of only one adjacent seat, for one example) could do much to help alleviate perceived boarding pain.
... View more
