Southwest Airlines Community

    I messaged Southwest on Twitter inquiring if they would extend the expiration date of the companion pass for those that earned it in 2020, and expires Dec 2021. Their answer is basically no: Hi, Natalie. Thank you for reaching out and for your patience. I'm sorry to say, but we're not currently making exceptions to extend Companion Pass status past 2021. I regret any disappointment this may cause, and we hope to see you and your companion onboard soon.  Maybe if we contact Southwest and express our unhappiness they will revise this stance. The 2020 people got an extension of 6 months, then a year, so why not extend that same courtesy so those that earned it in 2020 and lost a year of travel as well ? ... View more

I messaged Southwest on Twitter inquiring if they would extend the expiration date of the companion pass for those that earned it in 2020, and expires Dec 2021. Their answer is basically no: Hi, Natalie. Thank you for reaching out and for your patience. I'm sorry to say, but we're not currently making exceptions to extend Companion Pass status past 2021. I regret any disappointment this may cause, and we hope to see you and your companion onboard soon.  Maybe if we contact Southwest and express our unhappiness they will revise this stance. The 2020 people got an extension of 6 months, then a year, so why not extend that same courtesy so those that earned it in 2020 and lost a year of travel as well? ... View more

I purchased a Wanna Get Away flight with Southwest points. I may need to cancel the flight last minute. I just wanted to confirm I only have to cancel within 10 minutes of departure to get a refund on my points.  From https://www.southwest.com/html/air/fare-information.html:   Wanna Get Away Fares are nonrefundable but may be applied toward future travel on Southwest Airlines for the originally ticketed passenger only. Should a passenger fail to apply the nonrefundable ticket toward the purchase of future travel within the eligibility period, the entire amount of the fare, which includes without limitation, all fees, taxes, and charges, will be forfeited. Standby travel requires an upgrade to the Anytime fare. Fares may vary as seats are limited and may not be available on all flights and dates. Limited seating, advance purchase, and other conditions may apply. Fares are subject to change until tickets are purchased and may be available for a limited time only. When combining fares, all rules and restrictions apply. Lower fares may be available. No Show Policy: If you are not planning to travel on any portion of this itinerary, please cancel your reservation at least 10 minutes prior to the scheduled departure of your flight. Customers who fail to cancel reservations for a Wanna Get Away fare segment at least ten (10) minutes prior to travel and who do not board the flight will be considered a no show, and all remaining unused Wanna Get Away funds will be forfeited. All remaining unused Business Select and Anytime funds will be converted to reusable travel funds for the originally ticketed Passenger only. If you no show your reward travel reservation, the points will be redeposited to the purchaser’s Rapid Rewards account. Any taxes and fees associated with your reward travel reservation will be held for future use in the form of reusable travel funds under the name of the traveler(s). ... View more

If I book a flight for someone else using my Rapid Reward points, do they have to have a Rapid Reward account?  ... View more

If I open a Southwest credit card, and have the bonus points transferred to my Rapid Rewards account, then close the credit card, will I still be able to use the points?  ... View more