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Both flights this week have only offered the three John Wick movies. Where did the rest of the movies go?
Solved! Go to Solution.
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Hey @DancingDavidE or @bec102896 are you seeing the same thing? No flights for me this week.
--TheMiddleSeat
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@TheMiddleSeat wrote:
Hey @DancingDavidE or @bec102896 are you seeing the same thing? No flights for me this week.
--TheMiddleSeat
I’ll check it on on my flight tonight and let you know but my flight last week had all the movies
i will say my flight for today lost its RR number so I checked in to the C group because I didn’t notice till after check in time.
IMPORTANT: A List folks check your accounts and make sure all your flights are there so you get your A List check in because when your RR number detaches your just a person without status @cheyenneallgood please have someone investigate this issue
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@bec102896 are you still having issues with this? If so, can you provide me with screenshots and/or a more thorough explanation of what is happening via DM? Thanks!
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@TheMiddleSeat wrote:
Hey @DancingDavidE or @bec102896 are you seeing the same thing? No flights for me this week.
--TheMiddleSeat
I’ll check in a couple of hours 😂
Didn’t watch any entertainment on my previous couple of flights.
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I'll be flying tomorrow so I guess I'll see what I see.
That being said, there have been a very few times in the past when I ran into very limited movie selections -- apparently for the reason stated up thread.
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Hey there @Kiap82 !
This is a known issue through the fleet at the moment. We are making a lot of hardware upgrades on our Anuvu fleet and some aircraft are losing content in that process. It just so happens that a content upload of only John Wick special content went out recently, so we have a few aircraft that only have that content on them for a few days following their upgrade.
Sorry for the lack of content on your flight. The Inflight Entertainment Team is actively working to get you a full content library on all aircraft just as quickly as they can.
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It is a known issue so I download my own movies since, heaven forbid, Southwest actually solve their technology issue.
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lots of movie choices on my flight tonight AUS/MCO
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@bec102896 wrote:
lots of movie choices on my flight tonight AUS/MCO
Full selection ORD to DEN as well, although the internet wasn't working so I couldn't post live screenshots.
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