Referral points

[Dszewczyk]

I referred a friend to get a Southwest credit card.  I received my 20,000 points, for referring her.  She spent $1000. to get her 50,000 points. But is being told she will not get the points unless she spend $5000 in 3 months.  That's not right, she called and the supervisor told her That's not an offer.  Does she have to wait the 3 months once she spends $1000?  

[dfwskier]

Chase would tell Southwest to issue allowable RR points shortly after the issuance of  the statement that clears the spend limit.

[Dszewczyk]

Thank you.   She called and was told she would have to spend $5000, but the offer said spend $1000 for 50,000.  Hopefully, like you said, the points will just appear on her bill.

[TheMiddleSeat]

There's a progress bar in her account that shows the requirement and current amount spent towards it. That would easily show what the offer is. 

--TheMiddleSeat