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Dog is 13lbs & fits under the seat what can be done if they wouldn’t let us board?
Solved! Go to Solution.
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Solution
As long as you follow the rues, you'll be allowed to board.
https://www.southwest.com/html/customer-service/baggage/index-pol.html
About the only reasons an animal would be denied boarding is that the animal is vicious, never stops barking, is urinating or defecating.
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Hi-
What if they are SNUG in the SW carrier?