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We have multiple travel funds that expire soon. I understand that we must book and fly before the expiration date
when trying to apply the travel funds one of the outstanding funds only applies a portion (half) of those funds not the entire amount
we are traveling on a one way and travel will be completed by day before expiration
why would only half of available travel funds be applied when the other half will expire?
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Try entreating the TFs with the one with the earliest expiration date first.
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Are you booking flights for the same passengers as on the travel fund? Make sure the names are entered exactly as on the original flight.
If it's still not working online, you may need to call.
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You be paying the tax and landing fees with $$ rather than a travel voucher. If the flight is really inexpensive (less than $100), I have seen the tax and fees be something like $30+.
I also may remember that maybe you can only use 2 travel vouchers per person per reservation and have to pay the difference? That's not what you are saying though.