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In-flight Music Not so Good

DrewB
New Arrival

Love the in-flight music selection but never seems to work. Either only works for 1 song or stops in the middle of a song. I've flown many flights especially to the West Coast and all the flights experience the music issues. Shame because the music selection is awesome. Any tricks to getting a reliable stream?

2 REPLIES 2

Re: In-flight Music Not so Good

dfwskier
Top Contributor

I've noticed that, too, but never did anything about it.

 

You could let SW customer relations know about it

 

https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/8724...

Re: In-flight Music Not so Good

DancingDavidE
Top Contributor

@DrewB wrote:

Love the in-flight music selection but never seems to work. Either only works for 1 song or stops in the middle of a song. I've flown many flights especially to the West Coast and all the flights experience the music issues. Shame because the music selection is awesome. Any tricks to getting a reliable stream?


I've never used it myself. I'm sure that anyone else diagnosing the issue may want to know what hardware / software you are using to access it. It must be working for some types of devices and software?

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.