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248
Loves Received
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@rtbarron wrote: In my experience, when traveling internationally on other airlines, presenting my passport to the agent prior to boarding has always been required. Even though airlines already have your passport information in your passenger record, they are still required to verify your passport prior to boarding. In some countries (Germany and the UK, for example), you may present your passport two or three times before getting on the plane. I have always thought that they want to avoid creating a problem where they know you have a passport and take you somewhere, but when you show up at customs at the location you don't have it.
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07-20-2018
07:18 PM
07-20-2018
07:18 PM
Delays are always fluid and can change at a given moment. All airlines are reluctant to post a delay before considering every available alternative. Is there another aircraft available? Is this a quick maintenance fix or is the aircraft out-of-service? If weather is on the way, is it possible to board and depart to beat the weather or should the flight be delayed until the weather has passed? The problem with posting a lengthy delay is you're giving the passengers an expected departure time that may not be accurate. For example, if maintenance determines that an aircraft will take two hours to repair and a two-hour delay is posted, passengers may leave the gate area and not return until two hours later. If maintenance ends up repairing the aircraft in only one hour, the flight either departs and leaves the passengers who left the gate behind, or takes an additional hour delay waiting for all the passengers to return. It's a no win situation. Waiting until two minutes before departure to post the delay is cutting it a little close, though.
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07-20-2018
03:37 PM
1 Love
Thank you Kelby! Looking forward to meeting with the hiring team at OBAP! Respectfully Ben Cox
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07-19-2018
02:40 PM
@Daveg2013 wrote: United is the only choice. From HOU - ICT. United (actually ExpressJet operating on United's behalf) operates four 50-seat regional jets on the IAH-ICT route. Southwest's smallest aircraft, the 737-700 has 137 seats. Southwest simply can't match the frequency that United has on the Wichita flight because they don't have smaller aircraft to properly meet the market's demand.
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I get it. You bought Early Bird Check In thinking that you were going to get a great boarding position and are frustrated that you're only five positions ahead of somebody that didn't purchase it. But let's look at this logically. 1. You were assigned a boarding position 36 hours before your flight and did not have to check in right at 24 hours to guarantee that position. In fact, if you had checked in an hour before your flight, you would still have A51 and your wife would still have a worse boarding position than you. This is the primary benefit of EBIC. 2. A51 is better than A56, so you did get a better boarding position. Maybe not as "better" as you had hoped, but better nonetheless. The primary and secondary benefits of Early Bird Check In that Southwest advertises were both fulfilled in your instance. If you are not satisfied with the benefit that EBIC gave you, simply do not purchase it next time. Personally, the peace of mind of not having to remember to check in 24 hours before my flight is worth $15 to me.
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07-19-2018
10:33 AM
07-19-2018
10:33 AM
@reenactor56 wrote: ...Also, we may not be able to print boarding passes for the return trip home. If this happens, will we be able to get them when we check our luggage at the airport as long as we have purchased the Early Bird Check in for the return flight? Thanks! You can print at the airport when you check luggage regardless of EBCI or any other status - Southwest does not charge extra for this.
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07-19-2018
09:22 AM
@kyderr wrote: I am planning my honeymoon for November, and I am just about to click on United, but I don't want to. I wish I had some certaintly to make a decision. But I would have to fly from the East coast, and Fares on southwest are already over $500 just to get to california. Perhaps I can't wait any longer. For something as important as a honeymoon, I'd go ahead and book on United. You won't get legendary Southwest service but at least you'll have peace of mind.
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Hi Kelsey. Here's what Kelby, one of the Southwest moderators, told another applicant with a similar question: Thanks for your interest in joining the Southwest Team! Due to the overwhelming amount of interest in this role, we expect the hiring process to last several months. Candidates will be reviewed in the order which their application was received. You will receive communication from us no matter the decision that is made about your application. Thanks in advance for your patience and understanding! Kelby Moderator I would recommend updating your resume to include the two new jobs. You'll have to include them on your application anyway, and, if you're given an offer, Southwest will check them as part of their thorough employment screening. Good luck to you. It's a long process to become part of the Southwest Family, but definitely worth the wait!
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1. Are you willing to work 24/7/365 including nights, weekends, and holidays? 2. The positions pays $xx per hour. Are you okay with that wage? 3. Are you willing to work outside in a noisy environment, even in bad weather (which, for you, means below 60º since you live in L.A.)? 4. What interests you about the Ramp Agent position? 5. What interests you about working for Southwest Airlines? Basically let the phone recruiter know that you understand what the job requires and are interested in the position regardless. Also give the recruiter assurance that you understand how Southwest Airlines is different from other companies and have the "Spirit" required to fit in. Good luck on your phone interview. If you do well, you should be invited to a face-to-face interview with a few days of the phone interview.
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07-16-2018
09:05 PM
I'm not a Flight Attendant but I've worked in the airline industry since 1997 in several different areas. Since you live in Raleigh/Durham, your best nearby opportunities with Southwest are Customer Service Agent or Operations Agent positions at RDU. These are both airport jobs at the ticket counter and gates. If you're up for it, a Ramp Agent position (working outside on the ramp around the planes) would be another possibility. The nearest Southwest FA bases to RDU are at Atlanta and Baltimore/Washington, but both are fairly "senior" from what I've read. It's more likely that as a new hire FA you'd be based somewhere in the west like Denver or Las Vegas, which would require moving or commuting and staying at a crash pad as you mentioned. If I were based in Denver, I'd seriously consider moving there as it's a great city to live in and it's grown into a huge Southwest hub. Just my two cents. I highly recommend that new airlne employees be open to moving around as there are more career opportunities that way. I'm originally from Dallas but have lived and worked in three other cities during my career. However, if it's not practical for you to leave Raleigh-Durham, you can still have a decent career there. I hope you find your calling at Southwest. It's a great company with great People! Good luck to you.
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07-16-2018
06:17 PM
1 Love
I realize that delays can be frustrating, but surely you understand that no airline is going to depart during thunderstorms? From looking at the radar, the storms have just cleared BWI in the last forty-five minutes, so getting the flight out of the gate at 6:33pm was actually pretty impressive on Southwest's part. Southwest probably let late passengers board because the flight wasn't going anywhere due to the impending storm (it's likely that Air Traffic Control had already put a ground stop in effect before the storm was over the airport). That's a completely different situation than holding and delaying a flight for a connecting passenger. Apples and oranges, if you will. Southwest doesn't publish an e-mail address but they do have a way to contact them by e-mail. The link is: https://www.southwest.com/contact-us/contact-us.html Many large companies do not publish an actual e-mail address for customer service issues because such boxes attract lots of spam and negate the value of the box. As this is a Customer to Customer forum, it's unlikely that anybody from Southwest who can answer your question(s) will see your post. I suggest contacting Southwest directly with your issue.
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@rtbarron wrote: @DancingDavidE wrote: Best option would be drop off at new Starbucks at Archer and Cicero. Nah. The McDonalds at Cicero and 65th has a playground and Happy Meals! Good point, my experience is only from the north coming from I-55, I'm not very familiar with the Bedford Park area other than a trip to Costco once.
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07-14-2018
11:45 PM
07-14-2018
11:45 PM
As long as the length + width + height of your bag is less than 62 inches, which your bag is, it is okay. You can read Southwest's policy here: https://www.southwest.com/html/customer-service/baggage/index.html
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The best advice I can give you would be to use the mobile southwest site. Sure it may be a pain to log in every time but works just fine for checking points, booking tickets, or checking In and you can screen shot the mobile boarding pass as well should you want to use mobile boarding. If you don't don't like that option then unfortunately you would have to upgrade to a newer phone or get a cheap tablet as @rtbarron suggested. hope this helps Blake
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It varies from interview to interview but the general rule is that you will hear back from Southwest within 2 weeks. In some cases the decision may take longer because Southwest considers you a good candidate but is unsure of the number of open positions due to movement within the company.
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07-12-2018
08:38 AM
1 Love
Southwest posted an opening for First Officers just last month but it's closed now. Follow @franktravel's advise and check the Southwest Jobs page often for the next First Officer opening. Good luck to you!
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1. Click on this link: https://careers.southwestair.com/ 2. Scroll to the bottom of the page and click on the button that says "Join Talent community." You can upload your resume and enter your contact information there. 3. Check the Southwest Community often for announcements about upcoming flight attendant opportunities. 4. Check the Southwest Careers page frequently (daily, if possible) so that you don't miss any Flight Attendant or other opportunities that interest you. Good luck to you!
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I am no help at all to you -- But I just wanted to reach out and say CONGRATULATIONS on both, the job and the baby. By the looks of the date, and my calculations -- you're in the home stretch!
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@rtbarron wrote: Getting rid of peanuts? This is heresy!!! If you allow this, what's next?!? Getting rid of the "club" seating area at the front and middle of the cabin? Repainting the beautiful ochre, red and orange fuselage? Not using numbered plastic boarding cards? I feel like I'm losing the Southwest of my youth!!! You forgot to mention free liquor on every flight to anyone over 21, and free donuts and coffee in the morning at Love Field (and maybe elsewhere?) Getting rid of those things might cause passengers to rush back to Braniff.
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Ironcally, I was on the 7 pm Midway/Love field flight last night. We delayed so that a connecting passenger could board -- and then waited a bit longer for that passenger's luggage to make it to our plane. Of course, no one connects in Dallas at 9:15 pm so our delay wasn't going to cost anyone a connection, although our plane was to turn around and fly back to Chicago. So it also was delayed. No one connets in Chicago after midnight either. So the delays affected no connections, which is why Southwest allowed the delays. The delays only affected the airliine's on time stats. We were 20 minutes late. No big deal.
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According to the Southwest special luggage policy, a wakeboard will count as one checked bag at no additional cost. Click here to read the policy: https://www.southwest.com/html/customer-service/baggage/special-luggage-pol.html Click on the "Sports Equipment" button along the left side.
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@frenchie wrote: They seem like like an awesome company to work for. I have many friends who moved to Southwest from other airlines and other industries and they all say it's the best place they've ever worked.
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07-10-2018
12:23 PM
07-10-2018
12:23 PM
For your information, there is nothing in the Federal Air Regulations that prohibits a flight attendant from being hard of hearing. Part 91.533 of the FARs covers flight attendant requirements and says: No person may serve as a flight attendant on an airplane when required by paragraph (a) of this section unless that person has demonstrated to the pilot in command familiarity with the necessary functions to be performed in an emergency or a situation requiring emergency evacuation and is capable of using the emergency equipment installed on that airplane. Therefore, any decision on whether or not to hire a hard of hearing flight attendant is solely up to the respective airline. I honestly don't know how the ADA applies to safety-related positions. Follow @franktravel advice and set up a profile so that you can be notified of Southwest opportunities. And check the Southwest Jobs page often! Good luck to you. I'm sure you'd be a real asset to Southwest in any Hospitality position.
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@Majmm, Tough one, and I have been there and did exactly what you did. Hung out in the aisle as much as possible and tried to (1) pretend I was somewhere else and (2) churn up enough empathy for the oversized person having to sit in the middle. I would venture a guess that the person in the window seat was bigger than you, so the passenger in the middle seat had to make a choice and chose to encroach more on your space than the other direction. As for whether that was the proper thing to do, I could not say what is correct. I just take it one flight at a time. Everyone has to sit somewhere, so that is why I just deal with the occasional oversized flier to whom I might end up against. I do prefer being next to a person of size over sitting behind the gas-passing "fart blossom." But I just mentally deal with that as well and hope that their condition is not permanent. As an A-lister, I board relatively early, so after seeing a substantial number of people board, I often watch the stream of people, make eye contact and a slight hand gesture to the thin person with no rollerboard luggage who may or may not receive and react to the hint I cast out. That move has backfired on me when I ended up next to a perfume covered lady who triggered an allergic reaction/runny nose. She was probably regretting her decision to sit next to me. Here's hoping your future travels are more pleasant, and the good news is that most of them are fine.
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Most likely because you didn't give a correct answer for one of the questions regarding the job requirements. For example, if there was a question asking if you are a resident of California and you answered "no" your bid would be automatically closed. Likewise, if there was a question asking you if can lift a certain amount of weight and you answered "no" your bid would be automatically closed. All of the questions must be answered a certain way for your bid to be accepted.
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07-09-2018
12:30 AM
If you pay the pet fee and the animal travels as a pet, unfortunately they must stay in the carrier. And Southwest doesn't accept service animals in training (to travel as service animals). That said, since you'll also have a fully-trained service animal with you, I suspect the flight crew, if you explain the situation, will be sympathetic and allow you to have the "pet" out of their carrier. Something to keep in mind is that passengers with pets can't sit in the front (bulkhead) row, or the exit row. Good luck, and please come back and let us know how it all works out for you! Cats and dogs must remain in the carrier (including head and tail) and the carrier must be stowed under the seat in front of the Customer (owner) for the entire duration of the flight.
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Instead of buying a new and expensive iPad, another cost effective option is a Amazon 7 Fire Tablet for $49.00. It doesn’t have a lot of memory, but it would do the job for you. Good luck!
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Getting job alerts from Southwest is helpful, but I also recommend checking the Southwest Jobs page at least daily. Some Southwest jobs are so "hot" that they're only posted for a day or two because so many candidates apply. If you wait to receive an alert, the job may already be unposted by the time you respond. Good luck to you!
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I've used a High Sierra rolling duffle bag the last few years, and have been happy. No signs of early onset wear that I can detects and it's probably been on a hundred flights at this point. The potential downside is that it is a bit less wide than a standard roller suitcase. Also it's pretty cheap to buy. My view is that how the wheels are attached is important. I'd stay away from spinners as the wheels stick out from the sutcase, and reduce the allowable volume of the bag (carry on rules measure size of the bag. If the wheels stick out that counts in the measure). I strongly prefer suitcases where there are only two wheels that are incorporated into the body of the bag.
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