01-19-2024
05:24 PM
Hi again!
All security has been and would be set up internally! We've got an incredible Cybersecurity Team that has that all taken care of.
As far as working in a location other than your home, that would be a conversation best has with your Team Leader! Each situation is unique!
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01-19-2024
04:32 PM
Hey, @Timothy_Gillis
So sorry for the trouble you're having. I've been digging on my end, and I'll see if I can get you any information or updates. I'll tag you again here if I find out anything before you do!
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01-19-2024
04:24 PM
Hey, @NanaHamid!
There is not currently a requirement for Customer Representatives in CS&S to have a wired internet connection. internet download speed must be at least 50 Mbp/s and upload speed at least 5 Mbp/s, which may be through a wireless connection.
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01-19-2024
04:21 PM
Hey, @Johamarie!
Thanks so much for reaching out again! I'm sorry you haven't heard any update on that Aircraft Records Specialist position you applied to on November 14. I took a look, and it looks like our Team has begun reviewing Candidates in the order their applications were received and inviting Candidates to interviews. Since there were so many applications received, I can't say for certain if they'll have the opportunity to get your application. That said, I can say for certain that any updates or next steps will be email to you just as soon as there are more details to share. I know the wait can be the hardest part, but we certainly appreciate your continued interest and patience throughout the process!
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01-19-2024
04:14 PM
01-19-2024
04:14 PM
Hey, @sjb32283!
Happy Friday! Thanks so much for your interest in joining the Southwest Family.
I do see that we received your application for the Albuquerque Customer Service Agent position. Our Recruiting Team should be in touch with you soon (if not already) to communicate next steps!
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01-08-2024
10:14 AM
Hey again, @Timothy_Gillis!
I'd recommend touching base with Landry again! She should be the best equipped to lend a hand and help get your exam squared away!
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01-04-2024
03:42 PM
01-04-2024
03:42 PM
Hey there, @Pierrearicardo!
Thank you so much for reaching out! In your recent application to the Denver Ramp Agent opportunity, the job description included that Candidates "Must be a resident of Colorado at time of applying to be considered for this position." There are location requirements for many of our roles, which should be outlined in each posting's job description!
So sorry for any confusion there!
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01-04-2024
03:36 PM
1 Love
Hey, @Pcole22!
Thanks so much for reaching out and for your interest in rejoining the Southwest Family.
You are always welcome to reapply to an opportunity that catches your interest! Being a previous Employee, there is an additional step to your application review when applying, but our Recruiting Team would happily walk you through that if your application were to move forward in the application process.
Best of luck!
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Hi, @Goshawkt45 !
I believe you're referring to our Flight Operations Flight Instructor! How exciting that you're accruing hours and are interested in a career at Southwest Airlines!
While the Flight Ops Flight Instructor role isn't currently posted for applications, I'm glad to offer some insight into the requirements of this role:
Licensing/Certification
Required: USA DOT/FAA Unrestricted Airline Transport Pilot Certificate. The certificate must display the following:
"Airplane Multiengine Land" Category and Class Ratings
"English Proficient" limitation
Required: Must possess a valid United States Driver's License
Experience
Required: Flying experience operating an aircraft
Preferred: Prior instruction experience in a classroom or full motion simulator.
Preferred: 737 type rating
More details are provided when the position is posted for applications, but that's a glimpse at what would be required. If you were to transfer to become a First Officer later on, your seniority would reset for pilot scheduling, but you'd go in with great knowledge and insight to Southwest's operation!
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01-02-2024
12:53 PM
1 Love
Hi, @sssegura!
I've just resent that email communication to you. Hope that helps!
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12-28-2023
05:56 PM
Hey, @Cjs0808!
We don't currently have any hiring events on the horizon! Keep an eye on our events page (https://careers.southwestair.com/events) for any new events that may catch your eye!
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12-20-2023
01:46 PM
Hey, @Johamarie!
Thanks so much for reaching out! Our Careers Team has begun reviewing applications, and i'm hopeful they'll have an update to share soon. There were many applications received for that Aircraft Records Specialist opportunity, and we appreciate your patience as our Team reviews!
Best of luck!
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Hey there, @OO7Goofy!
Thanks so much for reaching out! I took a look, and your application was removed from consideration due to answering "no" to the question "Do you currently possess a valid/unrestricted Driver’s License issued in the United States? (suspended, expired, revoked, or denied are not considered valid)". Since this is a requirement of the role you applied to, your application was removed from the process. So sorry for any confusion there!
That particular role posts each month, on the 7th. It's open through the 21st of each month! If that answer was clicked by accident, you can submit your application come January 7th to be back in consideration!
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Hey, @TanP67!
So sorry your application got stuck in a holding pattern there! You should receive an email update very soon. Thank you for checking in, for your patience, and for your interest in a career with Heart!
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Hi, @Ozielpr77!
That was indeed our Recruiting Team reaching out about your recent Orlando Provisioning Agent application. Sorry for any confusion!
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12-11-2023
03:47 PM
Hey, @Timothy_Gillis
Thank you so much for your interesting in the Destination 225° Program! If you wouldn't mind emailing Landry, who works closely in our D225 Program, she should be able to assist you!
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12-11-2023
01:03 PM
1 Love
Hey, @Nashyrah
Thanks so much for reaching out! And thank you for your interest in joining our Nashville Family! It looks like our Recruiting Team is still working to finalize decisions & dates for new Cohearts in Nashville to start. That said, you can be sure our Teams will give plenty of time to notify current employers and prepare for day one!
Fingers crossed that you hear an update very soon!
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12-11-2023
11:00 AM
12-11-2023
11:00 AM
Hi there, @wynonajaner!
Thanks so much for asking! While many roles at Southwest are offered as a "remote" workplace option, those would still need to be located within certain states in the US. Each posting should outline the states in which Employees would be eligible to work from!
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12-05-2023
12:22 PM
12-05-2023
12:22 PM
Hi there, @zxcvb531!
Thanks for reaching out and for your interest in a career with Heart! I'm glad to offer some additional context on the message you received.
Since we reviewed applications in the order received, we're not always able to review all applications in order to fill an opportunity. I'm sorry that your application was one that we just weren't able to get to this time around.
My recommendations in those case are to always fine-tune your resume specifically to the job you're applying for, do some research on Southwest and how the role you're applying for impacts our Company Vision, and get your application in ASAP! Often times, we receive more applications than we're able to review. This means that the earlier your application is submitted, the more likely we'll be able to get to it in the initial review process -- sometimes we can even receive enough applications to review within those first 20 hours.
Still, we'd love to meet and get to know you better for another opportunity that fits your career goals in the future! Keep an eye out for the next time this position posts or for other opportunities at careers.southwestair.com - we post new positions almost daily!
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12-05-2023
12:14 PM
Hey, @chlozek!
Thank you so much for reaching out & for your interest in joining our Southwest Family as a Flight Attendant. I'm so sorry to learn of the confusion surrounding your application, and I'm glad to offer some clarification.
When you withdrew your application, that removed you from consideration for the Flight Attendant opportunity. There's not a way to "undo" that withdrawing, and I regret the confusion caused by the One-Way Interview invitation that was sent to you on accident. That interview submission will not be reviewed or considered for this opportunity, since your application was already removed. I apologize if that's not the answer you were hoping to hear.
That said, please know that withdrawing yourself from the application process for this position doesn't affect future employment consideration for the Flight Attendant position or other roles at Southwest Airlines. We'd love to receive your application again when this opportunity opens up in the future!
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Hi there, @rtodd84!
Thanks so much for your interest in joining the Southwest Family as a Flight Attendant! After your application is received, our Careers Team will then begin to review applications and invite qualified Candidates to interview and share more about their interest for the Flight Attendant position. Applications are reviewed in the order received, and we received many thousand applications for the September 2023 posting. Any updates or interview invitations will be shared with you via the email address provided when you submitted your application!
The process can take months to complete, and we appreciate your patience throughout.
More details can be found on our Flight Attendant FAQ here: https://swa.is/UpdatedFAQs
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12-04-2023
01:57 PM
12-04-2023
01:57 PM
So sorry for the delayed response, @Meka3207, especially as you were waiting to hear back on your Lead Accounts Payable Representative application. I took a quick look, and there were so many great Candidates who submitted their interest for that opportunity - yourself included! Our Team carefully reviewed applications, and it looks like an update went out this morning. Keep an eye on your email inbox for that update!
You have our apologies that the wait was longer than you (or we) would hope for, and we appreciate your patience throughout.
Thank you so much for your interest in a career with Heart!
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12-04-2023
12:50 PM
12-04-2023
12:50 PM
Hey, @mm2000!
Congrats on your contingent job offer!
We truly appreciate your patience and diligence throughout the Employment Screening process. I know the wait can be stressful, especially as that process can take up to 6 weeks to finalize - although, we typically see folks complete the necessary steps within 4 weeks. It sounds like you've completed everything on your end, and now it's just time to wait and keep an eye on your email inbox for an update soon!
Hang in there!
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Hey, Nana! Welcome to the Southwest Family - so happy you're here!
The requirements for the Customer Representative position in Customer Support & Services (CS&S) are listed on the job when it posts for applications, as well as some details on our CS&S landing page here: https://careers.southwestair.com/customer-support-and-services.
When you search for CS&S on the internal careers portal, there aren't any positions open at this time. That said, you can set up job alerts here: https://careers.southwestair.com/i/jobalert!
As for a day in the field, you should be able to speak and work with your Leader to facilitate those opportunities!
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12-01-2023
11:49 AM
Good morning!
Thanks so much for reaching out and relaying this experience! Our Team reviewed the posting for the System Engineer on our Virtualization Engineering Team, and we apologize for the confusion surrounding the eligible/ineligible locations for remote work. We are working to correct the error now, but the shorter list of states were the only ones ineligible (Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming).
We've reactivated your application since you mentioned not living in the shorter list of states, and you're back in consideration for the opportunity. The Recruiting Team will reach out with updates in the next week or so.
Thank you *so* much for making us aware, Ryan, and for your interest in a career with Heart!
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11-29-2023
05:21 PM
11-29-2023
05:21 PM
Happy to help, @Nicolegunia!
In Chicago, for both our O'Hare and Midway stations, there are plenty of opportunities that become available throughout the year! Maybe something similar that piques your interest could be your perfect match! I know opportunities in Station Services, as Ramp or Customer Service Supervisors, or many other roles can be great learning opportunities to grow and develop. 😊
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11-29-2023
04:59 PM
11-29-2023
04:59 PM
Hey, @hlyngibbs609!
So sorry for any confusion there! I took a quick look, and it looks like our Recruiting Team followed up with a more insightful second email shortly after you received this one - that should help a bit!
Ultimately, we received more applications than we were able to review for this position - it received a *ton* of interest. As such, your application was one that we just weren't able to get to this time around. I'm so sorry to share that with you.
Still, we'd love to meet and get to know you better for another opportunity that fits your career goals in the future! Keep an eye out for the next time this MDW Customer Service Agent posts or for other opportunities at careers.southwestair.com - we post new positions almost daily!
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11-28-2023
04:41 PM
11-28-2023
04:41 PM
Hi there, @Nicolegunia. Thanks so much for reaching out!
We weren't able to move forward with your application due to the response on your application questionnaire! For the question "Do you have two years experience in airport operations?", you answered "No." This experience was a requirement for Candidates, so your application was automatically removed when this response was received. I hope this helps bring some clarity to your recent application, despite any disappointment that may have occurred. We certainly appreciate your interest in a career with Heart!
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11-27-2023
12:48 PM
So happy to help! You've got the inside scoop to Southwest 😊
I hope our Recruiters have the opportunity to get to know you better for this opportunity!
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