Southwest Airlines Community

@jksobonya wrote: My problem is all my flights are already booked through July, so even if I register I won't get the reward unless I cancel and rebook something ...   --Jessica Maybe you can go through all your upcoming reservations to see if any prices are the same or close to it then you could rebook.    I also wonder if changing a reservation would make it qualify?   -Blake ... View more

My sister got the promotion I didn't unfortunately.  ... View more

@dfwskier wrote: @     Now that I'm home, I'm checking my RR activity and noticed something interesting. I somehow got over 5,000 points for the TUL > DEN flight -   I bet you signed up for the "fly 2 segments and get 5000 points" promotion and that flight was the second one I signed up for that promotion awhile back and took the 2 RTs and still didn't get my 5,000. I'm guessing those points post after the promotion ends.    My guess is when they did the rebooking they upgraded the ticket to the anytime fare and boom more points. This has happened to me with reaccomadation before.  ... View more

I actually just had a conversation about this with a rep last week I think they should at least allow you to see the infant fare online just like the old days when senior fares were a thing that way people can determine if it’s worth it to to them to buy after seeing the price then they could call and buy the infant fare instead of having to call just to find out the price.  ... View more

Thanks for the update! I know several people who will like this news.    I wonder if they will send coupons to those who completed 10+ flights during the pause of alcohol drink service or will it just restart where you left off before the pause or reset everyone to 0/10 ... View more

This happened to me once when I was new to travel and this is how an agent on Twitter explained it to me   If you were going to make brownies and you combined the ingredients and mixed them when you realized oops I put an extra egg you can't take the 1 extra egg out of the mixed brownies.    So in this case once you combined the $10 with your $300 you aren't able to separate the 2 amounts once since they have already been combined and the rule is the reservation will take on the earliest expiration date of funds you apply to a reservation.    -Blake ... View more

First off I would remove your confirmation number from your post since this is a public forum.    So if I understand this correctly your travel funds expire in June 2021 and you want to travel in August 2021.    With travel funds your travel would need to be booked and flown before the expiration date so even if you entered your confirmation number on the booking page it would either show up as $0 of travel funds applied or would give you an error saying the travel funds are expired.    After the funds expire you can Contact Customer Relations and ask they they reissue the travel funds as a LUV voucher and this would be good for 6 months and will cost $100 per travel fund you can then use this to book your August flight. *this exception is on a case by case basis and the fee is subject to change.    -Blake ... View more

Are you a California resident? If not you would not qualify for the position even if you are willing to relocate.  ... View more

Glad to hear your flight went smoothly. Feel free to share your kudos with Southwest directly on Twitter or Facebook in a DM so they can pass on the kudos to the FAs and airport employees.    -Blake ... View more

@bwallet exactly what I would do take advantage as long as I could. I mean after all the little extra space is nice right?  ... View more

While we await on the BNA expert here is some information from my layovers in BNA   So in BNA flights depart from the C and D terminal if you are the unlucky one who gets gate C25 to gate D6 it might take you 7-10min to walk to the connecting flight. I would check you gate assignment when you are on the first flight while taxiing after landing that way you can know where your going instead of looking for the flight board in the airport. I’ve taken a bunch of 35min layovers they aren’t my favorite but they are doable and every time my bag has made it on those short layovers.  your 2nd flight may already have begun the boarding process by the time you get to the next gate. if your boarding group has already been called you can walk up to the agent and board as soon as you arrive.  if your 1st flight is delayed you might talk to a customer service agent at the airport to see if the flight will be held for you or find out if you should you move to another flight.  you should be good to go just sit towards the front on your 1st flight and be ready to move once that seat belt sign is turned off and the door is opened.  -Blake  ... View more

I had a similar experience back in March in DEN they still had a A List line you just had to find the end of that line which was just as long as the regular line going out the door. I hadn’t seen a line like that in years I was surprised but luckily I was there early so i didn’t have any issues.  I am curious as to how they added the 2nd seat when the flight was overbooked though. I guess lucky for you I’ve heard that others who asked about the extra seat were the ones who were bumped when the flight was full or overbooked.  ... View more

@bjbelger wrote: Booked original flights months ago. All changes Southwest’s. Today’s flights have been a horror due to Dallas weather and SW taking away two non-stops, so flights full and now sitting with B passes for end leg. Not happy.  Southwest has no control over the weather so unfortunately when weather hits the airport this causes flight delays and cancellations. At least with a B boarding position you still have a chance of getting an aisle or window. As others stated if you are A List you can board after the A group and before the B group.  ... View more

Maybe @KelbyTansey can help.    I would hope they would go back to the previous applicants first though.  ... View more

You should be able to have the bags checked all the way however to do this you will need to go to the full service ticket counter so allow time for this and not all agents know how to do this so they might need to get help so be patient and have your other confirmation number handy.  ... View more

So since these tickets were booked at different times they would have different confirmation numbers and unfortunately you can't combine confirmation numbers to put everyone on the same confirmation number unless you cancel everyone and rebook and that's a lot of work.    One thing you can do is on the app click the look up reservation option and type in the confirmation number of the person who is separated and it should stay there in your recent searches unless you log out of the app.    Keep in mind since you all are booked on multiple confirmation numbers you will need to check in both confirmation numbers at the 24 hour mark to get the best boarding position.    -Blake ... View more

Southwest and most other airlines don't accept ESAs anymore only service dogs and pet in cabin which is a small dog/cat that fits in the carrier under the seat in front of you.    If this is a service dog you can reach out to Southwest on Facebook or Twitter and they can add the service dog to your reservation.   ... View more

I think more people are starting to travel now since restrictions are being lifted and people are ready to go on vacation.    I also think prices are higher as airlines are trying to make a little money back after months of no revenue.  ... View more

Travelers over 11 years old travel just like any adult. SW doesn't offer the UM service for kids over 11 years old.    Back when I was 12-17 when I submitted payment it asked for my parents information not sure if the process is still the same but it asked for that after i clicked book flight   -Blake     ... View more

@jksobonya    Just sent you a DM Here on the community.  ... View more

I just wanted to add that be sure you check in at exactly 24 hours prior to the flight to get the best boarding position since SW doesn't assign seats.  ... View more

I found just under $250 RT  ... View more

@PrincessLeah wrote: If I purchase business select tickets using only points and the fares/points decrease, can I be “refunded” the difference in points or is it only for non point purchases? And if so, am I understanding correctly that I should cancel and rebook in order to keep my tickets refundable?   thanks  Yes you can get the difference in points refunded to the account you used to book the flight. All you have to do is click change reservation then select the cheaper flight then proceed with the change and the points will be available to use instantly.    **With points bookings those are refundable so even if you book a Wanna Get Away fare for a domestic flight and later on you need to cancel the $5.60/$11.20 security fee can be refunded and the points will go back to the account. So if you don't care that much about being A1-A15 you can book the wanna get away and save a bunch of points.    -Blake ... View more

@TheMiddleSeat    The reason I think they might have booked the hotel first is they said 13 months a go SW doesn't open the schedule that far in advance but i agree that they should be able to just change the flight and not deal with the hotel it would just take checking the app/website to see if seats opened up.  ... View more

So you booked your hotel before you could book your flight? Most hotels allow changes maybe you can call your hotel to see about adding a night.    You Next best option is keep checking the website in case seats open up since inventory changes all the time.  ... View more

Sorry to hear about your recent flight experience as mentioned your best bet is to Contact Customer Relations so they can review your experience and look in to possible compensation.    Since this is a customer to customer forum I suggest removing your phone number for your protection.  ... View more

@TheMiddleSeat wrote: In Honolulu, Alley Restaurant at Aiea Bowl was a great surprise.  Yes, it's in a bowling alley.   --TheMiddleSeat Next time I go to Honolulu I'll have to check this place out. I'm always down for a game of Bowling and some bowling alley food. In my years of bowling I've found some of my favorite meals at the bowling alley.  ... View more